Customer Service Office
Resume:
Jihan J. Bzeih
Ocala, FL *****
*********@*****.***
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OBJECTIVE
I am seeking a long term career in the Administration field with an expanding company.
Strong interest in pursuing professional development opportunities.
SKILLS AND ABILITIES
Highly experienced Administrative Services, computer skills such as Microsoft Word,
Excel, PowerPoint, Internet and type 55wpm. Can multi-task and operate under pressure
in a challenging environment. Work very well independently and with other co-workers.
EMPLOYMENT HISTORY
Walgreens Specialty Pharmacy Co. AnnArbor, MI
10/2010 - 04/2011
Administrative Clerk
Description of my job was to:
• provide general office support with a variety of clerical duties and related tasks.
•Receive, sort and forward incoming mail to appropriate departments and employees
and ensure all outgoing mail is properly packaged and postmarked.
•Coordinate office supply process, including ordering, receiving and stock
distribution of office supplies; includes all general supplies needed in the office.
•Ensure that all storage areas remain organized and that inventory is kept up to date.
Assist Management and Leadership staff with clerical duties including typing,
data entry, travel arrangement, filing, faxing, document production, mass mailings
and coping.
•Operate standard office equipment efficiently and function as Receptionist as
needed.
•Greet and direct visitors to the facility including ensuring they sign in sign a HIPAA
agreement and have a visitors badge before they enter the facility.
•Assist Office Manager with arrangements needed for maintenance and tasks
associated with facility operations and safety initiatives.
•Setup and coordinate meetings and conferences.
•Coordinate and maintain records for office related effects.
•Maintain/update all forms and manuals used by the front desk staff including items
such as: sign in/out sheet; temp badges, phone lists, timely notes to inform relief
receptionists, the Front Desk Manual, etc.
•Other related duties as assigned.
Elissar Immigration and Translation Services Detroit, MI
08/2007 - 11/2009
Secretary and Interpreter
Description of my job was to:
• Answer phone calls, make appointments, organize and file all paperwork.
• Made trips to the immigration to help translate for customers that don't speak
English.
• I also helped customers fill out forms and applications they did not understand.
•Cash Handling
Simple cleaning and managing the office.
Eddy's Florist Detroit, MI
01/2006 - 08/2007
Secretary and Floral Consultant
Description of my job was to:
• Answered phones
•Took floral orders, organize files and did paperwork (receipts, invoices, etc)
• Sales Rep and cash handling
•Managing all inventory supplies for the shop.
•Consulted and offered Customer Service
• Prepared floral arrangements, cleaned and organized the store.
Some deliveries.
EDUCATION
Continental Academy
Miramar, FL June 2007
High School Diploma
Major: All general studies
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