Wendy M. Clark
**** *. ********* ******, ******, CA 91722
626-***-**** **********@*****.***
Summary: A seasoned Accounts Payable/Accounts Receivable Specialist. I have extensive experience in
contract compliance and billing management with business to business global telecommunications carriers.
Experience:
Aug 2009 - Mt San Antonio College
Present Working towards Associates Degree in Business Management.
March 2011 – Accountemps
Present Accounting Clerk
• Primary responsibility for processing and validating Accounts Payable invoices.
• Matching, batching, coding and entering invoices into Eclipse.
• Create narrative and quantitative reports to resolve various Accounts Payable issues.
• Prepare statistical reports.
• Research and analyze data to resolve payment discrepancies.
• Call Vendors to verify account information.
• Perform audits on vendors, reviewing G/L, payroll and timesheet discrepancies.
• Verification of valid insurance for vendors.
• Created user / procedural manual for SPA project.
Sep 2010 - Glendora Employment Agency (Cal Poly Pomona ASI – Non Profit)
Nov 2010 Accounts Payable Specialist
• Primary responsibility for processing and validating Accounts Payable invoices.
• Matching, batching, coding and entering invoices into Great Plains.
• Review batches and purchase orders submitted by Fund Specialists.
• Release batches and process payments on a weekly basis.
• Process checks on weekly basis.
• Research and resolved accounts payable issues.
1998 - 2009 Telecom New Zealand USA (Telecommunications Carrier)
April 2004 - Accounts Payable/Accounts Receivable Specialist
June 2009 Ultimate responsibility for both AP/AR billing accuracy as defined by carrier to carrier
telecommunications service agreements/contracts.
Accounts Payable
• Primary responsibility for processing and validating AP invoices $2 to 4 million per week.
Approximately 400 invoices a week.
• Matching, batching, coding and entering invoices into Dynamics.
• Processed wire payments and checks on daily and or weekly basis.
• Researched and resolved accounts payable issues with vendors.
• Prepared and maintained statistical reports and records.
• Strong analytical skills.
• Updated and maintained file system.
o 92% of my total billing disputes were found in our favor.
o Was able to save my employer over $450k in one year with dispute
resolutions.
o 100% accuracy on validation on all billing disputes.
Accounts Receivable
• Primary responsibility for managing, billing and collecting $1 to 2 million per week
recurring run rate.
• Sent invoices for usage to customers on weekly/monthly basis in electronic format.
• Performed dispute analyzation and validation based on: Time zone, rate, usage minutes
or rounding errors.
• Processed payments, offsets and credit memos.
o Managed to 100% collections against billing and 60 day resolution to all
billing disputes.
o Average dispute resolution – 25 days.
o Never gave credit to customers that they did not deserve.
o Annually outperformed other AP/AR analysts by 65%
July 1998 - Telecom New Zealand USA (Telecommunications Carrier)
April 2004 - Manager: Human Resources, Benefits, and General Office
Report to the CFO, responsible for staffing, compensation, benefits, communications, accounting,
total quality leadership, labor relations, training, development, safety and legal compliance for US
based operations with $136 million in sales and 25 employees.
• Benefits. Developed, implemented and maintained flexible benefit plan including
employee health, dental, Simple IRA, Life Insurance, and Worker’s Compensation.
• Human Resources. Responsible for establishing, implementing, directing, planning and
coordinating all Human Resources activities.
• Office Manager. Managed general administrative, payroll and general office functions.
Supervised accounting staff, sales support and administrative personnel.
• Special Projects. Managed the relocation of corporate offices including site selection,
lease negotiations, construction improvements, voice and data network installation and
move coordination. Interfaced with real estate brokers, lawyers, architects and building
property managers.
Feb 1993 - Johnson, Butler & Company (Investment Banking, Mergers and Acquisitions)
May 1998 Executive Administrative Assistant to the CEO
• Researched and compiled financial information on companies (sales of $5 to 100 Million)
for possible client acquisition or divestiture.
• Responsible for office management: correspondence, billing, basic accounting functions,
travel arrangements and maintenance of executive calendar.
• Established an alpha/numeric filing system that provided standard format resulting in a
decrease in lost or misfiled files.
• Responsible for design and production of company literature.
o Designed and implemented a computerized database that provided broader
search criteria with improved accuracy while reducing search time by an
estimated 400%.
Computer: Microsoft Office 2007 (Outlook, Word, Excel & Power Point), Accounting (Great Plains Solomon /
Dynamics, Peach Tree, Knowledge of QuickBooks), Microsoft Oracle, Microsoft Access, Sandis,
Document Imaging, ADP
Education: Mt San Antonio College, Walnut, CA Business Management Program
Certificate Human Resource Management – Level 12006
Certificate Business Management – Level 1 2006
Certificate Business Management – Level 2 2007