Customer Service Sales

KEITH CRENSHAW

**** **** ******, ** **********, DC 20001

202-***-**** ********@*****.***

OBJECTIVE:

Pursuant of a Visual Merchandising position in a progressive retail company where my experience will be

Incorporated along with the objectives of the company while my skills assist in generating increased revenue

and a more pleasing visual experience for the patron, while also developing and enhancing my creative talents.

FUNCTIONAL SUMMARY:

Visual Merchandiser for Fashion & Home Retail Settings.

SUMMARY OF QUALIFICATIONS

Worked in retail for over 7 years.

Created visually appealing displays and promotional presentations, thu sincreasing sales revenues.

Diverse experience in sales and customer service.

Maintained a variety of inventories.

Purchased props, fixtures and other visual materials.

Brainstormed with other visuals for planning and execution of special displays.

Provided excellent Customer Service.

EMPLOYMENT

August 2010 - January 2011 Bloomingdales Columbia, MD

- Home Visual Stylist

Responsible for conducting all floor sets and floor moves in the China, Home, Domestics, Small

Appliances and Bedding departments.

Executed all aspects in launches for new Home and Ready to Wear.

Set all Ready to Wear departments for seasonal changes and promotions.

Contributed to the increase of sales with nonalignment and placement of props along with the

merchandise being sold.

Installed all lighting and/or equipment for presentations.

Coordinated all signage installation properly and in a timely manner.

Facilitated the design and execution of storefront windows according to specifications sent from the

Company’s Head Office., as well as, any directions from the Visual Manager.

Met regularly with Visual Manager to exchange ideas, decisions and relay what the visual team had come up

with and how we were going to execute these ideas in a timely and efficient manner.

Maintained an inventory of visual props and resources.

KEITH CRENSHAW

continued

EMPLOYMENT

September 2005 - August 2010 H&M Washington, DC

- Visual Merchandiser

Responsible for setting the look of the store.

Contributed to the Increase of sales by creative and attractive visual presentations.

Responsible for conducting floor moves.

Worked with a team of three other Visual Staff Members.

Merchandised all departments of the store which included ladies, men’s and children apparel.

Utilized creative and artistic skills in doing set-up for all seasonal window displays.

Dressed and accessorized mannequins and torso displays.

Utilized directives from Senior Visual Management in setting the store according their plan-o-grams.

Trained sales staff in a variety of visual procedures.

Conducted inventory of items used for displays and the security of these items, as well as follow-up after

any changes were made to assure they items were returned to the appropriate departments in a timely and

organized manner.

August 2002 - September 2005 West End Bricks Deli Johnstown, PA

- Convenience Store/Delicatessen Manager

Key Holder and was responsible for opening and the closing of store.

Responsible for all operations of the store.

Created appealing presentations of products.

Conducted and maintained Inventory of the store.

Stocking of all product and maintained store merchandising standards.

Conducted Customer Service / Cashier duties.

Coordinated and facilitated cleaning of the store on a daily basis.

Managed the Pick-up & Delivery of products for the store.

Prepared all fast food orders from the Deli.

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Portfolio & References Upon Request.

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