Manager Medical Records

THERESA ROSA

***** **** ******* **** 561-***-****

Boca Raton, FL 33428

********@*****.***

Manager

Exceptional manager with 8 years of leadership experience who brings team building, inventory,

marketing, and scheduling skills to a company who believes in and appreciates a high level of

organizational abilities and allows for professional growth.

Professional Experience

Salon Manager/Vice President 2003 -

2011

Nailtopia, Boca Raton, FL

Recruited and hired qualified employees, followed through on accountability of employees

and their performance with the authority to terminate.

Maintained and constantly reviewed client service standards.

Disciplined and guided all members of staff to create a happy working atmosphere for the benefit of

both staff and clients.

Ensured that company policies were carried out and communicated to all staff.

Advised clients of all products available for retail purchase

Created and implemented weekly schedules for all salon employees in advance.

Created a teamwork environment.

Produced accurate and timely weekly orders by working with company vendors

Completed opening and closing cash handling procedures, to include, creating and verifying pre-

determined banks and depositing excess money in safe at the end of each shift.

Handled all marketing campaigns.

Medical Records Clerk 2002 –

2003

Advanced Pain Medicine & Rehabilitation, Delray Beach, FL

Maintained patient files and retrieved files for scheduled appointments

Filed all patient data upon receipt of information

Initiated records for new patients and created computer index

Maintained filing statistics and audited filing sequence.

Responded to requests for medical records

Processed letters and reports and answered and directed telephone calls.

Retrieved patient schedules from computer system

Distributed lab reports to physicians, and materials to other departments

Photocopied records and documents for billing and/or legal services

Sent and received information via facsimile machine.

Kept supervisor informed of problems or issues

Front Desk Receptionist 2001 –

2002

Regents Park of Boca Raton, Boca Raton, FL

Greeted all patients and visitors in a cordial manner.

Operated multi-line phone system, transferring phone calls to the correct destination.

Responsible for sorting incoming mail.

Accountable for closing the facility.

Computer Skills

Microsoft Word Microsoft Excel

Microsoft PowerPoint Internet Research

Education

Associate of Arts 2009

Concentration: Elementary Education

Palm Beach State College

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