Customer Service High School

Candace Tidwell

*** ***** ***** **** #***. Cell: 919-***-****

Morrisville, NC 27560 Email: *******.*******@****.***

Education

June 2006 High School Diploma

White Oak High School

Jacksonville, NC

Cum. Average: 4.3

December 2011 North Carolina Central University

Durham, NC 27707

Graduation: Dec 2011

Degree: BA Psychology

Work Experience.

West at Home. Durham, NC. Customer Service Rep. Dec 2008- Present

• Provide warm, friendly customer service to calling guests

• Responsible for personal weekly and monthly sales quotas (Base pay+ commission)

• Responsible for my own training, scheduling, and resolving of guest escalations

Hotel Indigo Durham, NC Bartender/Server Aug 2009- May 2010

• Provide customer service to dining guests

• Provide banquet service for up to 100 guests

• Responsible for courteous, professional dining service to high end clients

University of NC Chapel Hill, NC. Supervisor. Jan 2008- Aug 2008

• Supervisor of groups of ~20 students over 2-day periods

• Developed and implemented an evening student retention program

• Served as face of the university to students and parents

References. Available Upon Request

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