Administrative Assistant Manager

Pamela Cooper

**** *. ****** **

Muncie, IN *****

765-***-****

Objective To find full time employment in a position that challenges my skills

and where my abilities are an asset to the employer.

Education Ivy Tech

Business Administration

2002-2004

Experience Area Secretary-Vocational Rehabilitation Services, State of Indiana

2000- present

Administrative Assistant to the area supervisor responsible for the

activities in the Delaware County office as well as the satellite

offices in Henry, Jay, Randolph, Adams, Wells and Blackford Counties.

My responsibilities include but are not limited to:

Staying current on state and local office policies and

responsibilities

Running reports and distributing them

Mentor three counselor secretaries in their daily tasks and

responsibilities. I manage all office machines and order all office

supplies. I am the "go-to" person for information and arrange for IOT

to repair computer issues that I cannot correct. I fill in for the

other secretaries when they are not in the office.

Scan all documents into the caseload management system.

Maintain customer relations at the reception area, answering

questions and direct scheduling needs to improve customer

satisfaction.

Attend all office meetings then prepare and distribute minutes.

I am also secretary to one counselor. I create all authorizations and

claim vouchers and reconcile all fiscal for the caseload I am

assigned to. I send for the medical records, schedule appointments,

and help the counselor mange their caseload.

Youth Director-Foursquare Gospel Church

2004-2010

An advisor, sounding board, mentor and friend to the youth in my

group. I planned, organized and facilitated activities and

fundraising such as Rock-A-Thons, Spaghetti and Chili Suppers, craft

shows and car washes to keep the youth actively participating in a

positive environment and earn money to attend summer church camp.

I prepared and taught lessons that deal with being a teenage

Christian living in today's world.

I arranged transportation for the youth to attend camp every summer.

I also attended camp with them.

I organized the weekly social hour.

I managed the snack caf as an ongoing fundraising activity.

Thomas Business Center

Retail Clerk-1999-2000

Wapehani Girl Scout Council

Store Manager-1997-1999

New Beginnings Daycare/Foursquare Gospel Church

Secretary/Preschool Teacher-1991-1997

I am able to communicate with the deaf community through American Sign

Language and Signing Exact English.

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