Sales Manager

Ellen D'Orsi

**** ****** ***

Phone: 561-***-****

West Palm Beach, FL 33412

Email:**********@*******.***

EXECUTIVE

ASSISTANT PROFILE

Proven initiator, strategic thinker, team leader with sound business ethics

. Gained invaluable knowledge and experience through progressive support to

senior level executives

. Became viable liaison to all direct reports to senior management

personnel, while projecting an image of professionalism

. Was recognized for successfully scheduling and leading a team of 162

corporate employees to assist in setting up the newly opened Hotel Indigo

- Midtown Atlanta

. Actively involved in company's Quality Improvement Program implemented by

Akzo Nobel.

. Nominated Most Valuable Player - 1995 Quality Improvement Team

. Actively worked with Akzo Nobel organization to ensure Spring 1997

external ISO-9000

registration through internal and external audits.

Over 15 years of Administrative/Executive level support experience with

multi-national companies. Effective leadership, analytical, organizational

and communication skills, with a unique blend of business experience with

an outstanding record of sound business ethics, customer service, expanding

responsibility and achievement across multiple functions. Positions held

required frequent interface with board members and senior staff. Exercises

exceptional judgment and works independently.

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT - SALES, The Palm Beach Gardens Marriott

October 2009 to March 2011

. Provided daily support to the General Manager as well as, assisting with

weekly staff meeting preparation of materials (resumes, forecast, 10-

day, GSS, Labor Reports) and publishing minutes following the meeting.

Ensured guests who came to the Executive Offices were greeted in a warm

and friendly manner while providing professional support to their needs

or concerns.

. Provided phone support and distribute lead inquiries to Sales Department.

. Ran ESS Queries weekly and email to Marriott Meeting Planner Group.

. Worked closely with Catering Manager responding to meeting and social

leads via email, booking space in Delphi, creating Banquet Event Orders.

. Posted Marriott Reward points, sent client turnover and thank you letters

once alerted by Delphi.

. Entered purchase orders into Birch Street for Sales Department, follow by

receiving and closing P.O electronically.

. Assembled and maintained supply of wedding packages, sales collateral &

banquet menus and business cards for hotel.

. Ensured that Accounts Receivable checks were logged and dropped in a

timely manner once received in the mail.

EXECUTIVE ASSISTANT - WPEC12NEWS, West Palm Beach, FL

January 2008 to March 2009

(Position re-structured to include Programming Specialist skill set)

. Provided executive level support to the President, Executive Vice

President/General Manager and Sr. Human Resource Director.

. Responsible for heavy volume travel arrangements, busy phones, and active

calendars while supporting Human Resources with an extreme level of

confidentiality.

. Maintained monthly organization charts for seven television stations.

. Coordinated weekly and monthly conference calls for all stations.

. Successfully coordinated yearly offsite meetings for all stations.

EXITED WORKFORCE WHILE MY FAMILY TRANSITIONED TO WEST PALM BEACH, FL

ADMINISTRATIVE ASSISTANT - Intercontinental Hotels Group, Atlanta, GA

March 2004 to August 2006

(Husband Transferred to West Palm Beach)

. Performed extensive Microsoft calendar maintenance, travel

accommodations, JP Morgan reconciliation while providing necessary daily

support to V.P. Operations.

. Became viable liaison to all direct reports to VP Operations, as well as

superiors while projecting an image of the highest professionalism.

. Established dependable and enjoyable relationships with 15 brand GMs and

3 Regional V.P.s

. Was recognized for successfully leading a team of 162 corporate employees

at different intervals, to unpack/dress our newly opened Hotel Indigo -

Midtown Atlanta

. Performed monthly tracking of RevPar Index, Hotel Commentaries working

closely with the Manager Financial Planning & Analysis.

MARKETING COORDINATOR- MarketSource, Atlanta, GA

Sept. 2002 to November 2004

. Provided continuing up to the minute support to Sr. Level Executive by

maintaining calendar via Outlook for meetings involving all 6 direct

reports.

. Arranged and tracked travel ensuring upgrade availability and execution

. Prepared and submitted Sr. Level Executive expense reports using Gelco

Expense Management.

. Coordinated and facilitated all in-house and regional meetings.

. Assisted with coordination and planning of 2003 Summit Meeting held at

Lake Lanier Islands for 104 participants.

EXECUTIVE ASSISTANT - ABC School Supply, Duluth, GA

April 2000 to September 2002

(Company closed, purchased by School Specialty, Green Bay, WI)

. Supported this group on a daily basis providing quality executive

assistance with travel, expense reports, correspondence, file

maintenance, legal, financial report preparation, all with extreme

confidentiality and loyalty.

. Quarterly meeting preparation for Board of Directors. Produced and

published weekly Product Update to sales force and other key areas of the

organization. These Updates have become viable tools for the Field Sales

Force.

. Established professional and confidential relationships with our lending

institution, lawyers and outside auditors

ADMINISTRATIVE COORDINATOR/TRAINING -

Fort James Corporation (Georgia Pacific) - Alpharetta, GA

March 1997 to December 1999

(Company closed SE Regional Office - workforce moved to Hartford, CT)

. Managed the communications between field sales, headquarters and other

functional unit with regard to training programs, dates, materials and

follow-up.

. Maintained and updated detailed employee training history files using

Access to sort and distribute queries to appropriate regions.

. Planned and arranged all training seminars for groups of 10-30. Secured

relationships with hotel staffs to ensure smooth delivery of all training

programs including meals, off-site meeting rooms, phone lines, audio

visual, on-site contacts. Arranged set up for all in-house training

consisting of materials, visual aids, catering, and follow-up.

. Provided necessary support, registration, materials and follow-up to

functional unit manager and employees.

. Published training program bulletins and calendars on company intranet.

Interfaced with Training staff providing input in the development of

sales materials including new programs and product manuals.

. Prepared and assisted in administering various training programs.

Evaluated program responses for future development of classes. Prepared

and distributed training aids such as instructional material, handouts,

evaluation forms and visual aids.

EXECUTIVE ASSISTANT - Akzo Nobel Coatings, Norcross, GA

December 1986 - January 1997

. Gained invaluable knowledge and experience through progressive support

through promotions to senior level executives; Technical Director, Senior

VP/Sales, Controller and Director of Operations. Later promoted to

provide data entry and maintenance to the Product Master on the AS400 for

all Akzo Nobel product lines consisting of approximately 6,000 paint and

paint related items for U.S., Canada and Mexico

. Secured highly regarded relationships between my internal and external

customers to ensure education and accuracy of information submitted.

. Performed periodic audits and queries to keep data in the Product Master

a viable source of information.

SPECIAL TRAINING AND ACHIEVEMENTS:

. APICS - Introduction to Materials Management

. AS400 maintenance and queries relating to product class updates,

warehouse location set ups

. Presentation Skills Seminar

. Project 98 Introduction 2.0

. Microsoft Office; Excel, PowerPoint, Word - scored above national average

during recent testing

Quality Improvement Program:

. Actively involved in company's Quality Improvement Program for last 5

years at Akzo Nobel. Chaired and participated in Quality Work Groups and

the Quality Improvement Team consisting of senior and middle management.

. Led site visit to Milliken Corporation (Malcolm Baldridge Award winners)

to capture and implement quality awareness atmosphere within the

organization.

. Nominated Most Valuable Player - 1995 Quality Improvement Team

. Actively worked with Akzo Nobel organization to ensure Spring 1997

external ISO-9000 registration through internal and external audits.

Excellent References Upon Request

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