Administrative Assistant Staff

Kathryn L. O’Dell

***** ******* ***** *.

Puyallup, WA 98374

253-***-**** (Home) 253-***-**** (Cell)

E-mail: *********@*****.***

CERTIFICATE CLASSES:

Business Writing & Grammar Skills, Rockhurst University Continuing Education, April 2001

Office XP New Features, RAMCO Consulting Services, Inc., April 2002

Microsoft PowerPoint XP Level 1, RAMCO Software Training, October 2002

Minutes-Taking Techniques, Margery Price, National Association of Parliamentarians, February

2003

Parliamentary Procedure for Boards & Councils, Margery Price, National Association of

Parliamentarians, February 2003

WORK HISTORY

TPCE&TC dba Workforce Central, Tacoma, WA: August 2001 to July 2011

Administrative Assistant (OAII): Experienced in computer operations using MS Office including

preparing documents in Word, maintaining calendars and scheduling meetings in Outlook, and

recording information in Excel and Access. Gathered and entered data into existing customer and

financial data collection systems. Provided support to management, professional and senior staff

through the preparation of mailings and assembling meeting material packets. Made phone contacts,

researched information, coordinated schedules and assisted with the preparation of correspondence and

reports. Maintained lists, purchase order requests, routed mail, updated materials, processed e-mails,

prepared correspondence, processed supply orders, scheduled events and provided administrative

support. Greeted and assisted both external and internal customers. Responsible for answering phones

and basic customer inquiries. Assisted the Business Connection team with data entry into SKIES and

closing/exiting participants. Assisted our Youth programs with creating and publishing the Youth

Resource Book, using Microsoft Publisher. Routed customer needs to appropriate resources. Assisted

Fiscal with payroll disbursement and entering Individual Training Accounts into SKIES. Responsible

for backing up the Executive Assistant by staffing meetings, taking minutes, transcribing minutes and

assisting with event planning and travel arrangements. Processed mileage reimbursements for senior

staff and board members to submit to fiscal for re-imbursement. Responsible for the task of

reconfiguring the work space at Stone Education Center, JBLM. This was coordinated with Action

Business Furniture, Net Venture and WFC IT staff. Reduced bid from Action Business Furniture from

$12,000.00 down to $3,900.00. This reconfiguration was done to make workspace for 4 additional

staff. Assisted with the Heroes At Home program, JBLM. Coordinated the purchases of items for the

grand opening kickoff event for the BRAC-NEG Heroes At Home II, including decorations, food and

drinks for approximately 300 guests, using 4 different vendors. Attended mandatory monthly all staff

meetings and weekly all staff meetings while co- located at Stone Education Center, JBLM.

Volunteer: While employed by WorkForce Central, I was the office coordinator for the local United

Way fund raiser for 5 years. Solicited donations from local businesses for the City of Tacoma United

Way Basket Raffle and collected completed donation forms from staff. In 2009, supported our team

working on the “Paint Tacoma Beautiful” project. In 2010, I coordinated with Tommy Carlson of

Camp Murray for the adoption of two reserve families for the WorkForce Central staff to support for

Christmas.

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