Customer Service Sales

Jimmy Chaves

**** ** ***** **. ***. ***

Houston, Texas 77054

(281) 501-

3588

************@*****.***

Objective

To obtain a position where my skills and knowledge will be strengthened

with experience

Education

Bachelor of Business Administration in Marketing

Expected Graduation: May 2013

University of Houston

Experience

Realty Associates

Houston, Texas

Realtor

September 2002 -Present

. Consult clients about renting, buying or selling their home

. Prepare comparable market analysis for home owners & buyers

. Conduct marketing ideas to publicize homes for sale

. Integrate multiple marketing styles to intensify the range of

advertising

. Create, revise, edit MLS Listings

. Responsible for making appointments and showing properties

. Follow-up with appointment showings

. Organize all documents required for lease signing

. Prepare marketing ideas to bring in prospective clients

. Responsible for securing clients and customers

Harrison Personnel

Houston, Texas

Leasing Agent- Temp

February 2002 -September 2002

. Performed various office duties in various

. Remarkable team player with ability to work independently

Equity Residential Properties

Houston, Texas

Leasing Consultant/ Manager-Kirby Place

June 1999- February 2002

. Supervise other agents and provided support for them to perform to

their highest potential

. Work to optimize occupancy while maximizing effective leased

rent

. Utilize established sales and marketing strategies to increase

property traffic, maintain closing ratios and work to achieve

and exceed budgeted occupancy percentages

. Continue meticulous product awareness of the property and that

of major competition

. Accurately prepare and be thoroughly knowledgeable about all

lease-related paperwork

. Assist with other computer data entry as necessary

Qualifications

. Proficient in YARDI, AMSI & RENT ROLL, MS Office Word, Excel,

PowerPoint, Outlook, Adobe Reader

. Type 36 W. P. M.; ten key

. Bilingual in Spanish

. People-oriented and superior customer service skills

. Excellent phone etiquette and strong verbal/ written communication

skills

. Reliable and able to work independently or in a team

. Goal directed and detail-oriented with an aptitude for learning new

skills quickly

. Motivated self-starter with a positive attitude towards any assignment

. Prioritize tasks to maximize amount of work on daily basis

. Superior sales skills /leaderships skills and coaching ability

Contact this candidate