Sales Operator

Ashley Crawford

**** ********** *****, ********, ** 34232

941-***-**** - *********@***.***

OBJECTIVE

To participate as a team member in a dynamic work environment focused on

promoting business growth by providing superior value and service.

EXPERIENCE

Certification Coordinator - and following

L-3 Communications Aviation Recorders, 2006 - April 30, 2009

> Coordinate and file all product drawings, engineering change orders, and

released documentation.

> Perform general clerical duties involving purchasing supplies, product

distribution, employee badges and pictures; maintain all copiers

throughout the company.

> Interfaced with various departments throughout company as needed with

workload

> Update company intranet with new document listings

> Edit, release, and maintain all engineering and environmental

documentation for L-3

> Print, punch, and bind company manuals for customers

> Assemble TSO (Technical Standard Order) packets for submittal to the

Federal Aviation Administration (FAA)

> Maintain Status Accounting records on CICS (MRP/ERP) system

Contract Sales

L-3 Communications Aviation Recorders

> Support Contract Sales with customer quotes, order acknowledgements,

retrieve orders and status report from various customer Portals

> Follow-up on end-user statements and other contractual issues, utilize

EDI (Electronic Data Interchange)

Technical Publications for Environmental Department

L-3 Communications Aviation Recorders

> Assisted in the development, preparation and submittal of Environmental

Qualification Test Reports to the Federal Aviation Administration (FAA).

Receptionist/Switchboard Operator

L-3 Communications Aviation Recorders

> Support L-3 as their switchboard operator, operating an MITEL system.

> Answered incoming calls for two companies, greeted guest and provided

escort as needed throughout the plant.

> Maintained company security through visitor paperwork and identification.

Retail Sales Coordinator

Anthony's Ladies Apparel, 2003 - 2006 and February 2009 - May 2009 (store

closing)

> Performed general store activities such as receiving new merchandise,

transfer, and inventory.

> Open, close, and make store bank deposits

> Assist customers in person or through phone orders

EDUCATION

Bachelor of Arts in Business Administration & Marketing - Graduated June

2010

Keiser University, Sarasota, Florida

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