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Customer Service Sales

Location:
Cary, NC, 27511
Posted:
August 14, 2011

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Resume:

*** * ******* *****, ****, NC. *****

1-919-***-****

abgyyq@r.postjobfree.com

Adolfina Deschamps

Objective

To obtain an interesting position in a growth oriented

company where my experience and hard work will be an asset.

Experience

2010-Present Altocraft USA/ Mastercraft Tools Florida

Sales Manager (1997-2001 Mastercraft Tools)

. Wholesales Export sales to USA, the Caribbean and Latin

America, service and marketing. Developed lucrative

business relationships with clients

. Generated new Ideas to Market obsolete inventory and

assisted Owner with reducing cost upon purchasing.

. Re-established lost accounts from previous customers as

far as 2005

. Updated aging report by personally visiting customers

that owed money since 2009 and maintained those

customers to continue purchasing in good standings.

. Managed overall accounts and handled several top

accounts. Word processing-Excel filling- adding-Mas-200

Launcher software

machines- answering- phones- making new customer contact

and supervising out going orders.

2007-2010 Republic Packaging of Florida Florida

Buyer

. Obtain direct quotes pricing. Develop purchase order

from Prodjit reports. Request a confirmation copy from

supplier. Receive order in Data base.

. Set up new Vendor. Receive new vendor sample. Obtain,

establish payment, freight details if necessary and

estimated time of delivery.

. Distribute vendor price increase notification. Complete

non-conformance report-materials-supplier. Receive,

check Preventative/Corrective Action document from

supplier's quality system rep.

. Develop product knowledge. Anticipate customer part

needs. Maintain vendor relationship. Develop vendor

profile database.

. Compare history with MIN/MAX levels and notify sales of

any discrepancies. Check, replenish material

requirements. Send receiving reports to accounts

payable. Complete monthly physical inventory count.

2004-2006 Skin-tech Wellness Center Florida

Bilingual Sales Representative

. Inbound and outbound sales, completed sales order forms.

. General Customer Service, Quick books, Opening of new

accounts and

re-loader.

. Translation of documents from English to Spanish.

Training and supervising new Spanish reps.

2001-2004 Hardware & Tools Florida

Sales Manager

. Responsibility to generate sales at a wholesale level

for Export

increased by 70%

. Responsible for 5 Sales reps. Marketing, promotions,

Customer

Service.

Education

2002-2003 Miami Dade Community College Florida

. Business Supervision & Management

. Certificate

.

1999- 2000 Miami Lakes Technical Education

Florida

Commercial Food and Culinary Arts

. Certificate

Language

Bilingual *English *Spanish

Reference:

James Zhang President Owner/ Altocraft USA

1-305-***-****

Conrad W. Manager/ Republic Packaging Corp.

1-773-***-****

Pat Haidy /Republic Packaging Miami

1-305-***-****

Susan Rodriguez Customer Service Manager/ PCA Miami

1-305-***-****



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