Customer Service Management

La’Keshia Dash

*** ****** ******* **, ******* GA 30328

678-***-****

**********@*******.***

OR

**************@*******.***

OBJECTIVE:

To obtain a position using my creative education and experience to the advancement of a fashion

forward company

EDUCATION:

The Art Institute of Atlanta – Decatur Decatur, GA 4/2010 - Present

Currently pursuing a Bachelor of Arts in Fashion and Retail Management

Relevant Coursework: Fashion Retail Management, Intro to Retailing, Intro to Marketing

Griffin Technical College Griffin, GA 8/2009 – 3/2010

Completed coursework toward a degree in Business Management

SKILLS:

• Microsoft Word

• Microsoft PowerPoint

• Adobe Photoshop

• Adobe Illustrator

• Adobe InDesign

• Excellent Customer Service

• Cash Handling

• Dressing bust form

Assisting • in wardrobing

• Counting Inventory of merchandise

WORK EXPERIENCE:

American Eagle Newnan, GA 7/2008 –

Present

Sales Associate

• Promoting new fashions and trends in an high energy environment

• Maintained floor layouts to market and advertise new trends

• Consult with customers on which clothing decision were best for that individual

• Ensured customers had a quick and efficient cash wrap experience

• Sensor all garments and processed shipment

• Performed stock checks and inventory on a daily basis

• Folding merchandise and cleaning in and around the store

• Sized clothing on the floor properly

• Coordinating clothes on mannequins to company standards

• Advising customer of styles that best fit each individual

Texas Roadhouse Newnan, GA 3/2007 – 9/2007

Hostess

• Seating customers in specific sections of the restaurant

• Happily greet and assist new and returning customers

• Ensured dining parties had silverware and appetizers on an as needed basis

• Sweep and lightly clean dining room

• Assisted servers with drink and food orders

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