Customer Service High School
Resume:
Zachary Dean Sonnier
Sinajana, GU 96910
Cell 671-***-****
OBJECTIVE
A position that will utilize my strong organizational, interpersonal,
and communication skills to meet the objectives of a growing business.
SUMMARY OF
SKILLS
• Microsoft Access, Microsoft Excel, WordPerfect, Microsoft Word
• Knowledge of Ten-Key
• 2 plus years of cash handling experience
• 4 years of customer service and handling experience
• Keyboarding
• Strong analytical and problem solving abilities
• Motivated, efficient, accurate, and detail- oriented
• 3 and 1/2 years of military skills including Hazardous Material
and Federal Regulation Handling experience, interpersonal counseling
skills, Basic First Aid, Combat, and Military Computer Intelligence
Skills. Honorable Discharge from both US Coast Guard and US Army
• Basic Functions of Linux Red Hat operating system
EDUCATION
U niversity of Advanced Technology
AR, USA
Network Security
Courses Online
Western Hills High School
Fort Worth, TX 76116
G raduated 2007 Summa Cum Lade
United States Coast Guard
Cape May, NJ 08204
Basic Training/BTM Boarding Officer School 2007
U nited States Army
Fort Sill, Ok
Warrior Transition Course
Naval Air Station, Pensacola 32506
Signals Intelligence Analyst/ Personal Assistant for SSG (E-6)
WORK EXPERIENCE
10Jan2009-10OCT2010 US Army
N AS Pensacola FL 32506
Signals Intelligence Analyst/ Personal Assistant for CBRN NCOIC
• Regularly use computers and computer equipment including Linux
OS and Microsoft Office (ie Powerpoint, Word, Excel)
• Organize and perform daily office functions
• Routinely perform tasks and duties under no supervision
exceptionally
• Planned FTX (Field Training Exercise) 3 months in advance at 3
month increments. Using prior information from previous FTX to predict
Food Supplies needed, Cost of materials, Manpower, and attended and
p resented After Action Reports to varying members of Staff at my Duty
Location.
Aug2008-Dec2009 T-Mobile
Fort Worth, TX 76116
Retail Sales Associate
• Customer Service Representative
• Handle Large amounts of Cash frequently
• Commendation for Great Customer Experiences
• Acquired many new lifetime customers to support the expanding T-
Mobile enterprise
03May 2007-2009 US Coast Guard Sector
Houston/Galveston, TX 77029
Marine Science Technician/Boarding Team Officer
• Conducting foreign-vessel boardings to enforce pollution and
navigation safety laws
• Monitor vessel traffic
• Conduct inspections of vessels to identify substandard hull
construction or
maintenance and living conditions for crew members
• Ensure vessels have the ability to respond to an emergency
• Verify vessels are using approved equipment- electrical, fire
safety, lifesaving,
mechanical systems, navigation systems, and ensure structural integrity
and stability
Jan 2006-2009 Westside YMCA Fort Worth, TX
76116
Sports Official
• Referee various age groups ranging from 3-14 years old
• CPR certified
• Maintain sports equipment
• Work at Front Desk with Customer Relations
Dec 2005-May 2007 Wendy’s Fort Worth, TX 76116
Sales Representative
• Involved in all aspects of customer service
• Publish daily reports and reconcile daily financials
• Handle different types of money transactions on a daily basis
• Maintain food inventory records
References
L ucinda Nicholson
Western Hills High School
Father Micheal Olson
St. Peter the Apostle Church
Heather Graham
Western Hills High School Librarian
Rande Timms
San Antonio, TX
Chris Fordyce
I raq
4th Infantry Div
Staff Sergeant Cross
N AS Corry Station Pensacola, FL
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