Customer Service High School

Dear Sir or Madam:

I am interested in exploring the possibility of employment with your company.

I have enclosed a copy of my resume, which outlines my professional experience,

education, and skills for your consideration.

As you may notice, I am particularly skilled in many office duties. I am

confident I could easily adapt to your environment, as I would bring to the

organization not only these skills, but also a high degree of enthusiasm,

energy, and reliability.

If you currently have any openings for which my qualifications would apply, or

foresee, any in the near future, please contact me at your earliest

convenience. I would be eager to meet with you personally to discuss the

possibilities.

Thank you very much for your time and consideration.

Sincerely,

Tatiana A.

Tatiana Armbrister

4281 S.W. 54 CT

Hollywood, FL 33314

Telephone 954-***-****

**********@*****.***

Professional Objective:

To obtain a challenging and stable position with a progressive company offering

advancement.

Experience

2009-Present Verizon Wireless Boca Raton, FL

This was full time position in which my responsibility includes answering inbound

customer care calls from Verizon Customers. Some of my duties included to taking

payments, answering customer care questions, and teir 1 trouble shooting.

2008-2009 H&R Block Margate, FL

Customer Service Rep.

This was a position in which my responsibility includes helping customer download and

complete tax returns. And also answer any general questions about H&R Block software

such as troubleshooting the computer so that it was compatible with their operating

systems.

2007-2008 City of Oakland Park. Ft. Lauderdale, FL

Receptionist

This was a full time position in which my responsibility includes Schedule commission

and community meetings and agendas, handling heavy incoming mail, Preparing

outgoing corresponding and Residential water bills, answering and transfer phone calls

and General office duties.

2006-2007 Convergys Inc. Margate, FL

Customers Service Rep.

This was a full time position which my responsibility included processing payments,

processing new clients for services, dispatch, phone trouble shooting.

2005-2006 PRC Miami, FL

American Express Outbound Rep

This was a full time position which included calling American Express Small Business

customers and upgrade their current card to one there preapprove for.

Education:

2009-Current Broward College Davie, FL

2006-2007 Clayton University Atlanta, GA

2005-2006 Concorde Career Institute Lauderdale Lakes, FL

2002-2005 Hollywood Hills High School

General Studies:

Special skills Knowledge of many types of programs which included Word

Perfect, Microsoft Word, Microsoft Excel, Data Entry, Power Point and.(Typing 50wpm)

Reference Available Upon Request.

Contact this candidate