Laura Neff
P.O. Box *** ~ Custer, SD *****-****
Home Phone: 605-***-**** ~ Email: *************@*****.***
W O R K H I S T O R Y
August 2002 to April 2011
Surroundings, 21 North Fourth Street, Custer, SD 57730
Title: Store Manager/Lead Buyer Responsible for negotiating and buying
goods at
market, and setting the prices for merchandise, while selecting the best
locations to
display it. Currently manage a team of 5+ sales associates. Created and
implemented a customer database to track purchases and initiated sales
incentive programs to motivate the team. These efforts led to a 30%
increase in sales and a 20% decrease in payroll within the past year. This
will take the store from an annual net loss to a first-ever profit. I
directly maintain relationships with vendors, and am responsible for
marketing, accounts receivable/payable, and loss prevention. Recently
published in Manchester's Who's Who Among Professional Business Women and
received an Outstanding Customer Service Award from the Chamber of
Commerce.
In 2007 opened a second location. Involved in store design from the ground
up.
In 2010 opened a bistro. Involved with bistro design from the ground up as
well as menu creation. Serve Safe certified.
Supervisor: Sarah Kopp, Owner 605-***-****
November 2000 through August 2002
Advanced Eyecare, 322 Mount Rushmore Road, Custer, SD 57730
Title: Office Manager Managed accounts payable/receivable, and cash
sales of all merchandise. Coded and submitted insurance claims. Scheduled
patient caseload for two doctors, and maintained office filing system.
Supervisor: Dr. Dallas Wilkinson, Owner 605-***-****
November 1999 through November 2000
Black Hills Children's Home, 24100 South Rockerville Road, Keystone, SD
57701
Title: Child Care Counselor Supervised 15-20 youth (directly responsible
for 5), ages 4-14 in a group home environment. Encouraged them to discuss
emotional issues and lessen inappropriate behavior. Ensured that they
adhered to routine of daily tasks, including chores, and implemented
structured activities.
Supervisor: Jill Jones, Team Coordinator 605-***-****
November 1997 through November 1999
The Buckle, Inc., 1500 East 11th Avenue, Hutchinson, KS 67501
Title: Assistant Manager Developed merchandising strategies, completed
employee
schedules, and balanced daily sales reports. Consistently led the store
(and often
area) in sales. Selected to oversee the opening of two new stores.
Supervisor: Jill Ottaway, Manager 785-***-****
E D U C A T I O N
Goodland High School, Goodland, Kansas
Westwood College - Bachelor of Science in Business Administration
R E F E R E N C E S
Jennifer Ziolkowski
Leanne Schramm
Teri Morgan