Laura Neff

P.O. Box *** ~ Custer, SD *****-****

Home Phone: 605-***-**** ~ Email: abgyvg@r.postjobfree.com

W O R K H I S T O R Y

August 2002 to April 2011

Surroundings, 21 North Fourth Street, Custer, SD 57730

Title: Store Manager/Lead Buyer Responsible for negotiating and buying

goods at

market, and setting the prices for merchandise, while selecting the best

locations to

display it. Currently manage a team of 5+ sales associates. Created and

implemented a customer database to track purchases and initiated sales

incentive programs to motivate the team. These efforts led to a 30%

increase in sales and a 20% decrease in payroll within the past year. This

will take the store from an annual net loss to a first-ever profit. I

directly maintain relationships with vendors, and am responsible for

marketing, accounts receivable/payable, and loss prevention. Recently

published in Manchester's Who's Who Among Professional Business Women and

received an Outstanding Customer Service Award from the Chamber of

Commerce.

In 2007 opened a second location. Involved in store design from the ground

up.

In 2010 opened a bistro. Involved with bistro design from the ground up as

well as menu creation. Serve Safe certified.

Supervisor: Sarah Kopp, Owner 605-***-****

November 2000 through August 2002

Advanced Eyecare, 322 Mount Rushmore Road, Custer, SD 57730

Title: Office Manager Managed accounts payable/receivable, and cash

sales of all merchandise. Coded and submitted insurance claims. Scheduled

patient caseload for two doctors, and maintained office filing system.

Supervisor: Dr. Dallas Wilkinson, Owner 605-***-****

November 1999 through November 2000

Black Hills Children's Home, 24100 South Rockerville Road, Keystone, SD

57701

Title: Child Care Counselor Supervised 15-20 youth (directly responsible

for 5), ages 4-14 in a group home environment. Encouraged them to discuss

emotional issues and lessen inappropriate behavior. Ensured that they

adhered to routine of daily tasks, including chores, and implemented

structured activities.

Supervisor: Jill Jones, Team Coordinator 605-***-****

November 1997 through November 1999

The Buckle, Inc., 1500 East 11th Avenue, Hutchinson, KS 67501

Title: Assistant Manager Developed merchandising strategies, completed

employee

schedules, and balanced daily sales reports. Consistently led the store

(and often

area) in sales. Selected to oversee the opening of two new stores.

Supervisor: Jill Ottaway, Manager 785-***-****

E D U C A T I O N

Goodland High School, Goodland, Kansas

Westwood College - Bachelor of Science in Business Administration

R E F E R E N C E S

Jennifer Ziolkowski

303-***-****

Leanne Schramm

605-***-****

Teri Morgan

605-***-****

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