KC Mack

**** ****** ***** *****

Rock Hill, SC **732

803-***-****

abgyva@r.postjobfree.com

Education

Bachelor of Business Administration in Human Resources Management – August 2011

•Strayer University

•GPA 4.0

•Valedictorian (Class of 900)

Related Work Experience

Heat Transfer Product Group

HVAC and Industrial Refrigeration

Manufacturing plant with 450 employees

Formerly owned by Carrier UTC February 2011- present

Scottsboro, AL

Generalist Intern

• Training and Development

Developed 5 day Brazer training program

Identified current training issues through data collection and analysis

Conducted training needs analysis

Performed cost/benefit analysis

Presented findings to senior level executives

Refreshed 1 day training for entry level position

• Compensation/Benefits

Created job descriptions for all production positions

Developed performance appraisal system for production workers, salaried non-

exempt, and salaried exempt staff

Applied ADP benefit and payroll tracking software

Assisted in processing FMLA claims

Ensured market competitive pay rates through compensation survey used in union

negotiations

• Staffing

Interviewed external candidates for direct hire positions

Assisted in reviewing internal candidates interested in posted job bids

Aided new hire orientation process

Compensation

Benefits

Policies

Schedules

Helped in the coordination of a job fair

Attended daily roster meeting with Director of HR and Director of Operations

Communicated with staffing agency to fill positions

• Labor Relations

Started during the middle of unionization campaign

K C Mack

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Worked with Director of HR on initial collective bargaining agreement

• Employee Relations

Analyzed findings from employee engagement survey

Assisted in incident investigations

Organized a family fun day and kept it under budget

Became the visible member of the HR team

Longhorn Steakhouse 2004-present

Rock Hill, SC

Heart of House Employee

• New Restaurant Opener

Sole Back of House trainer in the geographic region

Conducted written tests on all company values, history, SOP’s, health codes, state

and federal laws, specifications on food preparation, security procedures

Traveled to area where a new restaurant is located and train the new line cooks in

company policies and cooking specifications

Trained managers in coaching and training on an individual basis

Facilitated Certified Trainer class

Communicated all information necessary for the store to run smoothly

• Certified Culinary Professional

Selected out of 50 employees

Completed written and observed certification test

Ensured all time, quality, and presentation guidelines are met

Coached individuals needing help

Ensured that cooks function as a team

Stayed current with all changes in Standard Operating Procedures (SOP’s)

• In Store Trainer

Completed written test after a training course

Kept current with all changes in Standard Operating Procedures

Related Skills

• Extensive knowledge of Office Suite including Access and Outlook

• Experience with ADP Payroll/Benefit administration

• Ability to interact well with all levels of the organization

Activities and Honors

President’s List

Valedictorian

Member of the National Society of Collegiate Scholars - 3 years

Member of Society of Human Resource Managers - 3 years

Member of Alpha Chi Honor Society

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