Sandra A. McCall
Philadelphia, PA 19130
Cell: 215-***-****
Email: ***********@*******.***
Career Summary:
Over 10 years administrative and management experience. Excellent Microsoft Word, Excel, Access, Outlook and PowerPoint
skills. Authored and maintained department policy and procedure manuals. Ensured accurate payroll for department
administration and staff. Experience working within budgetary requirements as well as accounts payable and receivable
information. Ability to track statistical information and note department trends.
Education: Peirce College Bachelors of Science Degree in Professional Studies
Delaware Valley Academy of Medical and Dental Assistants – Diploma
Professional Experience:
Temple University Physicians Inc. Philadelphia, PA November 2010 – March 2011
Practice Manager Multispecialty Practice
• Oversaw the daily operations of the multispecialty practice
• Approved time off requests for physicians and staff
• Assigned staffing and physician coverage and hours
• Reviewed daily deposits, ordered office supplies, medications, tracked vaccines, etc.
• Signed off on check requests and vendor payments for the practice
• Conducted weekly and monthly staff and physicians meetings
• Worked closely with the Temple Physicians Corporate offices to ensure all policies and procedures were adhered to
• Coordinated employee and physician payroll via Kronos system
Children’s Surgical Assoc. Philadelphia, PA May 2005 – September 2010
ENT Division – Division Assistant
• Updated and maintained monthly staffing schedule and time off requests
• Coordinated and discussed with hospital facilities personnel expansion and reconfiguring of office
space
• Ensured communication devices, office phones and headsets were working properly
• Authored downtime procedure manuals and department policy and procedure manuals
• Created and maintained spreadsheets regarding staff, call volume and statistics via Symposium
• Reviewed strengths and weaknesses with staff to identify and assist with productivity and training
• Assisted surgery scheduling, medical record requests and front desk duties
• Responsible for Facilities, Biomed and Communications service issues for the Division
Cardiology Consultants Philadelphia, PA January 2001 – May 2005
Office Manager
• Oversaw staff of 15 employees including the front desk staff, medical assistants, transcriptionists, file
room clerks and billing staff
• Researched medical records, patient eligibility, referral and billing information
• Coordinated itineraries and travel arrangements
• Approved time sheet for the processing of department payroll
• Contacted vendors for office supplies and instruments
• Ensured office machinery was functioning properly and followed up on repairs and payments
• Maintained the general upkeep of the office and office grounds