Administrative Assistant Customer Service

*** ******** ****** ****** ****, CA ***** Cell: 650-***-****

**********@*******.***

Joy Lynn Jue

Objective

Seeking a full time/part time position as a

receptionist/administrative assistant that will utilize and

enhance my skills

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Skills

Proficient with Microsoft Word, Excel, PowerPoint, Outlook Express,

QuickBooks, Impact Software, Factor (MS Dos Program), MRI Program, Lotus

Notes, 10-key, Pitney Bowes, Franco-Postalia and type 60 wpm.

Energetic, professional, easy-going and great with people

Detail-oriented, responsible, efficient and dependable

Excellent phone skills and etiquette

Medical Terminology

Education

Heald College, Hayward, CA

Associate in Applied Science Degree in Medical Office

Administration and Medical Billing and Coding

Expected: July 2012

College of San Mateo, San Mateo, CA

General Education

2008-2010

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College of San Mateo, San Mateo, CA

Associate in Applied Science Degree in General Education

June 2001

Experience

Nelson Staffing/Kensington

August 2008 - Receptionist Redwood City, CA

September 2008

(Temporary Assignment)

Answered multiple phone lines and greeted guests

Sorted and distributed all incoming mail, UPS, FedEx, DHL packages

Ordered lunches for office

Sent out products (tips) for customers

Created weekly monthly ad trackers spreadsheets

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CBRE- CB Richard Ellis

March 2007 - February Real Estate Services Redwood City, CA

2008 Administrator

Answered multiple phone lines and greet guests

Ordered office supplies

Coordinated vendor maintenance issues

Followed up on status of vendor jobs

Maintained accurate tenant, vendor, property files and lists

Prepared internal lease documents (i.e., Lease Abstracts)

Kept track Certificates of Insurance for tenants and vendors

Coded invoices for payment

Data entry (processing invoices into accounting system "MRI" and

forwarding originals to accounting department for payment)

Prepared correspondence as needed by the Real Estate Manager

Prepared contracts (i.e., Service Contracts and Exhibit B's)

Printed batch reports

Collated and organized end of month reports for Asset Manager

Provided customer service to tenants

Coordinated the expedition of tenant and vendor walk-in request

(Daily)

Prepared email distributions for building tenants

Attended landscape walks (Monthly)

Coordinated events for tenants

Sorted and distributed incoming mail, UPS packages and faxes to

the proper party(s)

Created spreadsheets using Excel, fliers, file labels for special

files, forms using Word.

Coordinated gym orientations for tenants

Controlled and ordered supplies for office and other facilities on

the property

Handled and Controlled petty cash (i.e., collect receipts,

distributed necessary paperwork for reimbursement, and also

processed reimbursement/expense reports)

Kept security logs

Scheduled on-site work to be done by outside vendors

Updated and maintained filing system for tenants and vendors

Ordered equipment for gym when approved.

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Alliance Financial Capital, Inc.

September 2005 - Receptionist/Administ Burlingame, CA

March 2007 rative Assistant

Answered multiple phone lines and greeted guests

Inputted payments, checks, invoices and bulk schedules

Processed and put together funds for various account managers and

account executives

Faxed reports and requested information to clients

Used QuickBooks to make sure statements were in balance and in

compliance with company procedures

Created client files and made sure they were filed properly

Printed notification letters and mailing them to "New Debtors"

Handled copying

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Group Specialist, Inc.

September 2003 - June Administrative Redwood City, CA

2005 Assistant/Bookkeeper

Answered multiple phone lines

Ordered office supplies and made sure the office was sufficiently

stocked

Scheduled appointments and made follow-up calls the day before to

confirm appointments

Mailed out service reminder notices and mailed thank you notes to

our customers

Kept customer files and filed invoices

Data entry of "repair orders"

Handled rental car reservations for customers (coordinated with

Hertz and Enterprise)

Prepared correspondence and coordinated appointments for the

company President

Verified timecard and processed payroll for 5-10 employees

Deposited checks and cash daily, handled accounts receivable and

accounts payable

Handled new hire paperwork and enrolled employees in benefit plan

(medical, vision and dental)

Created new advertisements flyers with Advertisement Company and

President

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Awards and Certificates

Received Administrative Assistant of the month awards at Alliance

Financial Capital on several occasions

Received President's List certificates for July 2010, October

2010, January 2011, April 2011 quarters

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Contact this candidate