Project Manager Customer Service
Resume:
Dana Denton
Collins, IA *****
Objective
To work in a dynamic, challenging and growth-oriented company that will
give me the opportunity to utilize my knowledge and experience to
contribute for the growth of the organization.
Education
Johnston High School - 1994
Flight Attendant Schooling 1996 and 1998
Proficient in Microsoft Office software including Word, Excel, and Outlook
Employment History
Electric Pump Inc. - Des Moines, IA
July 2009 - Present (Please Do Not Contact)
Front Office Administrator
Duties: Daily schedule, General office, Expense reports for all personnel
in two separate divisions, Credit card statements for the company, Mail
distribution and postage, Answer a multi-line phone system for the front
office, Daily company bank deposit, New account set-ups, Generate reports
for Sales and Service, Maintain excellent customer service
Clarklift of Des Moines - Des Moines, IA
November 2008 - March 2009
Service Admin Assistant
Duties: Answer multi-line phones, input all time cards for Road Techs and
Shop Techs, Checking time on work orders, Order parts, Kept inventory for
Road Techs, Maintained current work orders, Invoicing, Filing and Scanning,
Postage meter, Ordered brochures and office supplies
Killeen Power Sports - Killeen, TX
November 2002 - October 2004
Service Clerk
Duties: Answered multi-line phones, Filing, Typing memos, Incoming-
Outgoing mail, C.O.Ds, Performed inventory counts of ATVs and motorcycles,
Maintained identification cards for all products, Filed warranty claims,
Closed work orders, Created new customer credit applications
2004 - 2008
Homemaker
2000 - 2002
Homemaker
1996 - 2000
Flight Attendant/Instructor
References:
Alicia Martelli
Des Moines, IA
Administrator at Ziegler
Christa Dennis
Ankeny, IA
Present: Project Manager at Mississippi Valley Pump Inc.
Previously: Co-Worker at Electric Pump Inc.
Jd Nebola
Collins, IA
Present: Self-Employed
Previously: Co-Worker at Electric Pump Inc.
Doug O'Neal
West Des Moines, IA
Supervisor at Clarklift of Des Moines
Vic Anderson
Des Moines, IA
Co-Worker at Clarklift of Des Moines
Tammy Nebola
Friend of 6yrs
Collins, IA
Contact this candidate