Sales Customer Service

Daniel Garza

**** ******** ** *** *** Katy, TX **450 616-***-**** ********@*****.***

Key Strengths

World-class customer Lead by example and a Communicate effectively

with others

service team player

WORK EXPERIENCE

The Home Depot Katy, TX 9/08-present

Garden Department Supervisor

Oversee the largest department in the store with over ten million dollars in annual sales.

Set the standard in delivering world-class customer service on a daily basis.

Responsible for ordering product to fill sales floor, off-shelf displays, clip strips and side caps in

order to achieve maximum sales.

Maintain the cleanliness and organization of areas in the department and store as a whole by

delegating tasks to associates and following up to ensure completion.

Knowledgeable in reading sales reports, profit and loss statements and other financial reports to

help drive the business.

Holland Public Schools Holland, MI Spring 00-02 & 04-10

Assistant Track and Field Coach

Trained boys and girls in the shot put and discus throws at the varsity level.

Created weightlifting and cardio workouts for the athletes on a weekly basis.

Presented awards to athletes at the end of the season at the all school sports awards night.

The Home Depot Holland, MI 4/07-8/08

Sales Associate

Performed great customer service in order to reach sales goals for the department and store.

Assisted the department supervisor in stocking product on the store shelves and building displays.

Operated material handling equipment such as forklifts, pallet handlers, skids, and hand trucks to

move materials from one location to another.

Participated in maintaining inventory levels by doing audits, physical counts and transferring

product from other stores.

Family Fare Supermarkets Holland, MI 12/06-6/07

Produce Stocker

Kept shelves full and fresh by walking the department to check for quality.

Received and organized all inbound orders in the cooler and back stock areas for ease of access.

Recorded markdowns on product to control shrink issues.

Daniel Garza ********@*****.***

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Pepsi Bottling Group Grand Rapids, MI 5/05-10/06

Merchandiser

Filled shelves with product and built displays for seasonal sales drives at large key accounts.

Organized back room area to maintain order and cleanliness allowing the sales rep to order

properly.

Traveled independently between three to four accounts on a daily basis and kept logs for both

miles and hours.

Best Buy Holland, MI 11/04-7/05

Sales Associate

Helped customers with their purchases in the home systems and car audio departments.

Provided knowledgeable answers to their questions and helped drive sales for the company.

Farmers Insurance Group Grand Haven, MI 4/04-11/04

Insurance Producer

Completed all necessary courses in order to sell auto, home and life insurance.

Called on potential customers through lead generation, cold calls and other forms of

telemarketing.

Educated customers on all aspects of insurance in order for the customer to fully understand the

product.

Traveled to customers’ homes, if needed, to make the sale.

EDUCATION

Grand Rapids Community College Grand Rapids, MI 2000-2002

Holland High School Holland, MI Class of 1998

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