Customer Service High School
Resume:
ASHLEY NICOLE SLACK
Ellenwood, Georgia 30294
Home: 678-***-****
***********@*****.***
PROFESSIONAL EXPERIENCE
Objective:
To obtain a position at a top-notch company where my customer service skills and my knowledge
of the airport obtained through previous work experience-contribute to daily ramp operations.
EPA/ Food Production 06/2010-Present
Gate Gourmet Atlanta, Georgia
•Prepare and assemble thousands of meals each day under extrordinary tight deadlines for more
than 300 flights a day.
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•To provide high quality and cost- effective meal solutions.
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•The methods and techniques used to transform raw ingredients into food for human
consumption.
Cashier 04/2010-06/2010
Zaxby's Morrow, Georgia
•Handle returns and exchanges.
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•Cashiers' are the ones who handle the expenses that shift.
•
•Also learn how to work the drive through.
Catering- Helper 02/2010-02/2010
Edible Arrangements Douglasville,
Georgia
•Catering directors can work in a variety of settings
•
•Catering directors play an integral role in the fast-paced world of catering services.
•
•Catering directors often have close interactions with their clients, and need to work well under
pressure during events.
Fueler 09/2008-03/2009
ASIG Atlanta, Georgia
•Meet and greet incoming customers while performing entry-level duties.
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•Basic mechanical aptitude with one year of related experience preferred
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•The aircraft fueler operates the fueling equipment.
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•Performs maintenance on aircraft fuel tanks and cells. Removes access panels, and depuddles,
purges, repairs, and tests fuel tanks and cells
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Service Desk/Customer Service 01/2007-08/2008
CCLD Atlanta, Georgia
•Perform customer verifications
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•Manage customers’ accounts
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•Communicate and coordinate with internal departments
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•Record details of inquiries, comments and complaints
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•Direct requests and unresolved issues to the designated resource
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•Calls raised with the Service Desk are logged in a service management system for general
tracking, management and resolution
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•The Service Desk aims to fix issues and restore normal operations as soon as possible
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•Business and sale's opportunities and lead development to improves sales team efficiency
•
•Allows unlimited contacts per customer
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•Are expected to stay abreast of current news, system information, problems, changes and
updates relevant to our user community.
Education:
08/2004-05/2008 -High School - Morrow High School- Morrow,
GA
References available upon request
Contact this candidate