Technician Administrative Assistant

SUZETTE A. CUMMING

** **** ****** ( Sumter, SC **150 803-***-**** ( **********@*****.***

OPERATIONS SUPPORT

"Committed to getting things done"

Policies, Procedures, Protocol and Programs ( Reporting ( Data Acquisition

and Records Management

Operational Strategy ( Scheduling ( Inspections ( Safety ( Communication

and Correspondence

Equipment and Personnel Tracking ( Training ( Continuous Improvement (

Technical Savvy

Accomplished operations administrator with solid experience supporting and

enhancing department functions. Able to identify operating shortfalls and

implement immediate fixes while developing policy changes to provide long-

term improvements. Strong ability to plan activities and initiate plans for

continuous advancement. Articulate communicator, able to convey complex

concepts across military and private-sector levels. Competent in developing

and delivering peer training. Skilled in compiling data and disseminating

information supporting company goals.

Possesses knowledge of hands-on duties and administrative operations.

Active Secret Security Clearance

Professional Experience

KELLOGG, BROWN AND ROOT

Fuel Distribution Foreman, Al Asad, Iraq 2010-Present

Stepped into senior administrative role after original employee

transferred. Worked closely with previous admin prior to transfer ensuring

seamless transition and flawless reporting. Inventoried sensitive and

leased items; submitted daily reports. Gathered and compiled information

from eight departments assuring on time submission. Verified actual counts

against reported numbers and researched discrepancies. Conducted 100% "eyes

on" inventory regularly in addition to report review eliminating

unaccounted-for goods.

< Evaluated operations; updated existing and wrote new Total Safety Task

Instructions (TSTI) and Activity Hazard Analysis (AHA) to improve

operations and safety. Reduced injury reports from two to three per

week to less than one per month with planning enhancements.

< Supervised six to seven inspectors during physical inspection of 244

living quarters and 20+ offices. Checked for safety violations and

other functional anomalies. Generated work orders as required to

correct potential hazards creating a proactive environment for

accident and emergency prevention.

< Maintained training information on airfield team members (200+)

ensuring compliance and proper licensure for duties. Arranged for

travel to renew certifications or access to requisite training.

< Confirmed proper availability and use of personal protective equipment

(PPE). Sourced supplies within federal supply system (FFS) using

MAXIMO interface to manage inventory levels in support of company

goals. Transferred material from other bases or procured new based on

availability, location and accessibility review keeping spending

within mandated budgets.

< Participated in weekly staff meetings; disseminated information and

followed-up on actionable items in support of cohesive division

operations. Liaised inter-base communications.

< Earned safety officer status. Attained 100% turn-in rate in only five

days - against a normal 15-day turn-in - with timely work order

processing and follow-up to fulfillment.

< Tracked location and maintenance for more than 100 vehicles in

addition to sensitive items and gear verification for 200+ employees

in a highly mobile, satellite location. Monitored 700,000 gallon fuel

storage levels. Placed reorders.

< Processed rest and recuperation (R&R) requests for division,

maintaining location and status records. Researched and secured

tickets for worldwide travel, as requested. Verified time sheets.

< Dispatched services vehicles, controlled flight line passes and badges

providing appropriate credentialing and access supporting base

security controls.

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SUZETTE A. CUMMING

Page 2 803-***-**** ( **********@*****.***

Professional Experience, continued

ADMINISTRATIVE ASSISTANT / FUEL DISTRIBUTION SYSTEM OPERATOR (DUAL ROLE)

2009-2010

Promoted within one month to unit administrative duties in addition to fuel

operator role based on operational knowledge and reputation for getting

things done. Prepared and submitted group reports, accurately, for simple

inclusion in daily division reports. Completed administrative

responsibilities and carried out fueling duties as sole, dual-role employee

on day shift.

< Instituted daily time sheet and accounting reviews reducing errors and

almost eliminating after-the-fact payroll and invoicing adjustments.

Coded fuel distribution and other consumables to proper accounts in

support of accurate operations and billing.

Tuomey Regional Medical Center

Emergency Medical Technician / Clinical Technician (dual role) 2004-2009

Hired as a medication technician and quickly earned EMT certification,

enhancing capabilities and adding value as an employee. Responded to

emergencies, documented call details and submitted reports as necessary.

Observed operational protocol and HIPAA guidelines for patient interactions

and hospital in-processing procedures. Handled volatile situations with

level-headed approach, maintaining safety for all involved.

U. S. Army National Guard

Human Resources Specialist, Camden, SC (concurrent with Tuomey Regional

employment) 2006-2007

Updated personnel records for unit - training, leaves, fitness scores,

school schedules. Conceptualized, created and implemented safety training

program increasing unit safety and compliance. Inspected equipment and saw

to proper maintenance and repair supporting missions and protecting fellow

soldiers. Answered inquiries and communicated changes to base personnel as

necessary.

Early Experience:

Operator, Invista, Camden, SC

Petroleum Supply Specialist, United States Army, Various bases and

deployments

Education

COLUMBIA SOUTHERN UNIVERSITY, ORANGE BEACH, AL

Associate of Science (AS) Criminal Justice

Complete more than 80 hours

Central Carolina Technical College, Sumter, SC

Certified Emergency Medical Technician (EMT) 2004, inactive

University of Maryland, Baltimore, MD, Europe Division, on line

Completed ten hours general studies 2001

Military Training, Fort Lee, Virginia

Petroleum Supply Specialist

Certifications and Training

CERTIFICATES:

Container Inspection; CPR Instructor; Emergency Response Planning;

Evacuation Coordinator; Fire Warden

Front line Supervisor; Hazardous Material Awareness

Training:

AHA (BLS Provider); Emergency Medical Technician Intermediate; Keyboarding;

Leadership Development Course; Microsoft Office 2003; Safety Inspector

(OSHA 10)

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