Manager Customer Service

Lisa Urtiaga

**** ***** ******

San Diego, CA ***16

Phone: 619-***-****

or 619-***-****

E-Mail: **********@*****.***

Objective:

I would like the opportunity to join a growing organization that has the

need for a strong self motivated front desk manager, accounts payable

clerk, payroll clerk.

Major Accomplishments:

I have worked in the medical field for thirteen years. I managed the front

desk for one doctor for eleven years. I have been the office manager for a

prominent Vein Specialist for two years. I excelled in a very professional,

personalized customer service atmosphere.

Experience:

March 2009 La Jolla Vein Care

To Office Manager

February 2011

I answered phones, scheduled patient appointments, enter patient

demographics, and check patients in and out. I was responsible for daily

receipts, bank deposits and accounts payable. I also assisted with payroll

data entry, familiar with ADP on-line payroll processing.

January 2000 Robin C. Wedberg, MD

To Front Desk Manager

October 2008

I managed a high volume of calls for a busy gynecology office. Scheduled

patient appointments. I am familiar with Medical Manager Software. Checked

patients in and out. I was responsible for daily receipts. Assisted

accounts payable manager. I am familiar with all aspects of QuickBooks, and

processing ADP payroll. I was also a CA state licensed bone density

technician.

January 1997 Center for Women's Medicine

To Accounts payable assistant/payroll clerk

January 2000

Assisted accounts payable manager with processing invoices for payment.

Proficient in QuickBooks. Processed payroll for a staff of 30 people.

Education:

2005

CA Bone Densitometry License

Bone Density Technician

Obtained a California Bone Densitometry License.

1980 Clairemont High School San Diego, CA

Diploma General Education

Skills

Customer service, Multi-line phone systems, CompuMedic, Medical Manager,

Quickbooks, Word, Excel, ADP Payroll, Filing, Banking.

Contact this candidate