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Manager Customer Service

Location:
Englewood, FL, 34224
Posted:
August 15, 2011

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Resume:

Eugenia (Genie) L. Zimmerman

-*

**** ********** ******

Englewood, Florida 34224

941-***-****

*******@*****.***

Objective

I am writing to express interest in an opportunity to work for your company. My husband and I recently

purchased a home in Englewood, Florida. We will permanently reside at that address beginning November 1,

2010. I am seeking part time employment, but would be open to the possibility of a full time position in the

future.

EXPERIENCE

2008 Sept. 2010 Wal Mart Greenwood, Indiana

Modular Reset Team

My past experience in 3 store set ups plus my knowledge of the merchandise made

this position a suitable opportunity. The job requires the reset of

departments within the store at various times throughout the year. Excellent organizational

skills and strong attention to detail are valuable assets for this job.

2006 2008 Wal Mart Greenwood, Indiana

Toy Department Manager

Set up and worked to open Greenwood Wal Mart. Beginning as Department Manager

of ladies wear and transferring to Department Manager of toys. The experience

from working in this seasonal department was very beneficial. Accurate ordering and

displaying of merchandise during the holiday season was of great

importance.

2001 2006 Wal Mart Indianapolis, Indiana

Ladies Wear Department Manager

Transferred to the Wal Mart Super Center within the Jewelry department. Soon after I

accepted a position as Department Manager of Ladies Wear. The continuous

changing fashions of this area always makes it exciting and challenging.

1998 2001 Marshall Public Library Marshall, Illinois

Library Clerk

While continuing my career at Wal Mart, I chose to work part time as a library clerk.

My job responsibilities included assisting patrons, checking in and out materials,

processing on line holds, shelving books, assisting with special programs, and opening

and closing library procedures.

1999 2001 Wal Mart Super Center Paris, Illinois

Jewelry Department Manager

Set up and worked to open the Wal Mart Super Center in Paris, Illinois. The jewelry

department led to new experiences in register procedures, scheduling

associates, ordering special merchandise and working with the customers one on

one.

1985 1999 Wal Mart Marshall, Illinois

Department Manager and Sales Associate

Starting as a part time sales associate, I was promoted to a Department Manager

position within 2 months. I was responsible for the Girls wear and Infant

departments. Soon after, the Men and Boys departments were added to my

area of responsibilities. During the year of 1990 I transferred to the Ladies Wear

Department. Within this department I was responsible for all of ladies fashions,

lingerie, and accessories.

Other Experience

Served on the following Wal-Mart committees

*Safety Team

*Hiring Committee

*Children’s Miracle Network Committee

*Shop With A Cop

*Christmas with Wal-Mart @ Burnsides Nursing Home

*Secret Pal Program

*American Cancer Society Relay for Life Committee

*Wal-Mart Planning Committee including:

-Associate carry in dinners

-Christmas dinners

-Summer family picnic

-Parade float organization & decorating

-Store style shows

-Fundraisers-hot dog stands, flea markets, face painting, etc.

-Children’s activities-arranged dance & karate demonstrations

-Children’s safety-city officers demonstrating car seat safety, bicycle

safety, and child fingerprinting

-Baby Week

-Toy Week

- Support our troops

Volunteer work @ the Indianapolis Crisis Pregnancy Center

*Receptionist-answering phone, scheduling appointments, greeting clients,

assessing their needs, and entering their information into the

computer

*Sorting and distributing maternity and baby clothing and other necessary

items

*Transporting donations to the center

SPECIFIC SKILLS

I have an immense amount of experience in the area of customer service. I have done

scheduling and directed the work of associates, communicating their daily

tasks. I have the knowledge of accurate ordering to maintain inventory levels. I am

capable of achieving financial goals and maintaining accurate and competitive pricing.



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