Michael Maxwell
Longwood, FL *2750
Home: 407-***-****
Email: *********@***.**.***
(CSTAR – Community Space Transition And Revitalization)
SUMMARY of QUALIFICATIONS:
Over 20 years experience in managing various technical shops and labs, integration functions and
continuous improvement deployments for NASA programs. Certified Lean Six Sigma Master Black Belt
with over 6 years in leading continuous improvement activities at the project and program level,
continuous improvement strategic planning, portfolio management, and teaching and mentoring.
Managed calibration and instrumentation engineering, technical and logistic personnel for all aspects
of laboratory operations to ISO9000/AS9100 and ANSI/NCSL Z540 standards.
EXPERIENCE:
9/10 – 7/11 United Space Alliance NASA Kennedy Space Center, FL
Manager II, Ground Systems Support Process Integration and Power Systems
• Managed and directed activities and budgets (over $10M annually) for six first line
departments totaling up to 95 represented and non-represented personnel ranging from hourly to
exempt engineering and supervisory
• Responsible for Engineering Process Integration; Process Implementation; Complex Control
Center; Communications Integration; Low Voltage; Special Power; and Generators Departments
• Project Manager for planning and execution of the transition of O&M and sustaining
engineering for facility systems and labs transitioned to the KSC Base Operations Contractor at
end of mission
2/10 – 9/10 United Space Alliance NASA Kennedy Space Center, FL
Manager II, Ground Systems Support Process Engineering
• Manage and direct activities and budgets for four first line departments totaling 50
represented and non-represented personnel ranging from hourly to exempt engineering and
supervisory
• Responsible for Engineering Process Integration; Process Implementation; Complex Control
Center; and Communications Integration Departments
• Maintained standardization of processes across the directorate through development of
metrics and dashboards and identification of improvement initiatives. Coordinated activities of
directorate Black Belts and Green Belts and managed the portfolio
12/04 – 2/10 United Space Alliance NASA Kennedy Space Center, FL
Certified Lean 6 Sigma Master Black Belt
• Multi-Directorate and Program Portfolio Management of Continuous Improvement activity to
ensure schedule, resources and improvement objectives are met
• Plan and conduct training for Green Belts, Black Belts and Master Black Belts and mentoring
• Evaluate belt performance during training to determine if they meet the certification criteria
• Work with the Senior Deployment Champion to plan and execute the Lean 6 Sigma
deployment strategy across the company; FL lead for Lean Transformation & 5S-Workplace
Organization Initiative implementation and Management Metrics Dashboards; Leading a pilot on
the use of Microsoft Office Project Server for web based collaborative team environments
Resume for
Michael Maxwell
3/03-12/04 United Space Alliance NASA Kennedy
Space Center, FL
Certified Lean 6 Sigma Black Belt
Evaluate project/opportunities for return on investment and assist management in developing problem
statements, develop basis of estimates and cost analysis for selection and reporting; assemble
improvement teams, develop project plans and manage improvement projects through completion;
responsible for ensuring improvement project reached goals on schedule and within allocated
resources; instruct and mentor Green Belts on using the tools and methodology.
2/00-03/03 United Space Alliance NASA Kennedy Space Center, FL Sr.
Manager I, Calibration Laboratory Operations
Managed all aspects of the Ground Support Services Calibration Laboratory with engineering,
technician and support personnel, both represented and non-represented; responsible for developing
and maintaining processes; plans and procedures; safety; technical review of calibration and
maintenance procedures; review and evaluate specifications and requirements for procurements;
manage labor and non-labor budgets worth $3.5M, develop and lead long range automation plans;
maintain certification to ISO9000/AS9100, ANSI/NCSL Z540; planned and directed the transition of
both the SRB and NSLD calibration activities from the base operations contractor to the Shuttle
Program Ground Operations; managed equipment reliability and interval analysis and adjustment
program; implemented an enterprise work control software system using Maximo.
10/97-2/00 United Space Alliance NASA Kennedy Space Center, FL
Manager, Calibration Engineering and Support Services
Managed laboratory and in-place calibration engineering and support personnel, both represented
and non-represented; responsible for all technical and logistics aspects of calibration support for
Ground Operations; responsible for the engineering and support labor and all non-labor budgets for
the Ground Operations Calibration Labs and maintenance of ISO certification.
8/86-10/97 The Bionetics Corporation NASA Kennedy Space Center, FL
Chief Engineer/Deputy Project Manager, Shuttle Calibration Laboratory Support Services Subcontract
Responsible for the overall day to day technical operations over the Electrical, Mechanical, and
Support departments of represented and non-represented personnel on the sub-contract; developed
and managed various functions, plans and procedures; prepared and presented financial and
performance reports and charts for contract review; assisted in preparation of proposals, phase-in
phase-out plans for contracts for corporate operations; develop long range plans for automated
systems and computerized work control systems and databases.
1/81-8/86 The Bionetics Corporation NASA Glenn Research Center, OH
Various Positions including Project Manager, Chief Engineer/Deputy Project Manager, Calibration Engineer
on the Instrument Support Services Contract
Responsible for various management and engineering activities in support of calibration,
instrumentation repair, loan pool operations, parts, equipment and material procurement; planned and
directed the movement of the Instrumentation & Calibration Laboratory Operations from on-center
multiple facilities to a single off-center facility; developed and maintained automated calibration
systems, uncertainty analysis, automated recall systems, and computerized work control systems.
EDUCATION:
July 1986 Baldwin-Wallace College, Berea, OH - Masters of Business Administration
Dec 1980 Case Western Reserve University, Cleveland, OH - Bachelor of Science in Electrical Eng
MILITARY:
4/70-12/75 U.S. Navy - Avionics Technician Second Class - organizational and intermediate level repair,
micro-miniature repair, Work Center Supervisor, production control, and collateral quality inspector
OTHER TRAINING:
May 2005 Integrated Project Management
Resume for
Michael Maxwell
June 2003 Supply Chain Operations Reference April 2003 Team Accelerator
Sept 2004 L6S Master Black Belt
PROFESSIONAL AFFILIATIONS:
1984 - Present Senior Member - American Society for Quality
1984 - Present Certified Quality Engineer - American Society for Quality #10763
2007 - 2010 Champion - Lean Advancement Initiative - MIT
AWARDS & RECOGNITION:
2006 New Technology Integration
2002 GSS Manager of the Quarter
2002 GSS Manager of the Year
1996 Manned Space Flight Awareness Honoree