Post Job Free
Sign in

Customer Service Sales

Location:
Staten Island, NY, 10301
Posted:
August 15, 2011

Contact this candidate

Resume:

Vincent Alarcon

*******@*****.***

PROFESSIONAL EXPERIENCE:

King Abdullah University Of Science & Technology, Saudi Arabia

Superintendent of Aquatics, August 2009 – Present

*Start up of all aquatic centers and pools with creating & establishing all Policies & Procedures

*Establish all swimming programs (Swimming Lessons, Masters Swimming, Swim Team, Water Safety Month)

*Supervise the training of all the aquatics and recreation staff in: LG, CPR, FA, CPO, LGI, and WSI

*Manage the daily operations all aquatic facilities at a mile long pubic beach and trained the staff with the help from

a Australia Lifeguard Captain on beach Lifeguarding and small boat operations

*Establish training with local 911 agencies for real life scenarios to test the skills of the staff and build self confidence

*Managed the start up and maintenance of 24 VIP residential swimming pools

*Performed all risk assessments for all recreation areas, events, playgrounds, buildings and equipment

Columbia University, Teachers College, New York

Aquatics Director, September 2002 – June 2009

*Supervise the hiring, training, scheduling and supervision of aquatic staff

*Manage the daily operations including budget preparation fee structures, equipment upgrades and purchases

*Produced a policy and procedure manual

*Created and managed the swimming lessons programs

*Work with facilities team to ensure proper maintenance of the aquatic center

*Create marketing materials including brochures, flyers and local papers to generate new clients

*Handle numerous special events including pool parties, summer camps and movie shoots

*Throughout tenure have ensured that aquatic center budget raises a profit over expenses every year of my service

Hilton Woodcliff Lake, NJ, Columns Club and Spa

Recreation Manager, August 1997 – April 2001

*Managed indoor and outdoor pools, and large fitness center outdoor tennis courts, racquetball courts

*Set up a Spa treatment facilities from the ground up with 3 massage rooms and one facial room

*Hired, trained, motivated, scheduled staff

*Certified all staff in the hotel in CPR & First Aid

*Maintained all facilities: fitness, pool equipment, pool pump rooms and spa rooms

*Created quarterly profit and loss reports, handled budgets, payroll and purchasing

*Excelled in delivering high quality customer service to hotel guests, members and membership sales

*Created brochures and advertisements for local newspapers

* Develop and implement annual budgets and ensured that the club raised a profit over expenses

Iowa Sports Management, New York, NY

Recreation Director, April 1992 – July 1997

*Simultaneously managed several High End Luxury Residential Recreation Centers

*Hired, trained, scheduled all staff

*Purchased and maintained all equipment

*Created marketing materials and advertisements

*Handled membership sales and health clubs budgeting and forecasting

*Supervised all special events (photo shoots, movie shoots and parties)

CERTIFICATIONS:

Association of Pool & Spa Professionals Tech 1, 2006 - Present

American Red Cross Lifeguard, CPR, First Aid Instructor, 2001 - Present

Certified Pool and Spa Operator, 1998 - Present

National Academy of Sports Medicine, Certified Personal Trainer, 1996 – Present

American Red Cross Lifeguard & WSI Instructor Trainer 2010 – Present

RYA Power Boat Operations Level 2 Certified

USA Swimming Level 1 2010 - Present Currently Perusing Level 2

FEMA Emergency Management Independent Study Program Currently Perusing Certification



Contact this candidate