Project Manager Customer Service

Honors and Awards

. Clark-Porter Medal Recipient -Character and Personal Integrity Award

. Omicron Delta Kappa - Leadership Honor Society

. Omicron Delta Epsilon - Economics Honor Society

. SIFE Service Leadership Award

Applicable Skills

Languages:

. Albanian - Native

. English - Fluent

. Spanish - Fluent

. Italian - Conversational

. French - Comprehensive

Technical Skills:

. Microsoft Office Suite

. ASI

. Affinity

. Choice Dimensions

. PointClickCare

. QuickBooks

Other Skills:

. Results-driven, professional demeanor, with experience in financial

accounting

. Solid understanding of corporate finance and GAAP

. Strong organizational, technical and analytical skills

. Superior interpersonal and customer service skills

. Detail-oriented

. Strong desire to learn

. Thrive in multicultural work environments

References

Available upon request. Education

August 2007 - May 2011

Washington College - Chestertown, MD

BA in Economics and Business Management (Minor: Mathematics)

GPA: 3.3

Capstone Project: "The Evolution of the Albanian Entrepreneur" - passed

with honors

Work Experience

March 2011 - Present

Chester River Hospital Center - Chestertown MD

Junior Accounts Payable Specialist

. Manage the processing, distribution, accuracy verification and

maintenance of invoices

. Implement next-generation accounting software and process automation

. Analyze accuracy in calculating figures and amounts such as discounts,

interest, commissions, proportions and percentages

. Audit payables for compliance with policies

January 2009 - May 2011

Washington College - Chestertown, MD

Resident Assistant - The International House

. Served as a resource for international students from 40 different

countries

. Facilitated community, policy enforcement, and conflict resolution

. Managed an annual budget of $3K for over 30 students

January 2009 - May 2010

Washington College - Chestertown, MD

Business Manager -The ELM student newspaper

. Designed and implemented the booking system

. Increased sales and customer satisfaction by implementing a business

framework

May 2009 - August 2009

Benchworks, Inc. - Chestertown, MD

Junior Accountant

. Performed various tasks such as billing, vouching, posting cash

receipts and processing checks

. Reconciled monthly accounts, bank statements and other projects

. Validated content of aging reports and executed collection calls

. Exposed to account management, marketing, office management,

warehousing and human resources

Leadership

Team Coach, President, Project Manager, Treasurer

Students in Free Enterprise

2008 - 2011

Student Supervisor

Lifetime Fitness Center

2007 - 2011

Treasurer

International Student Peer Counselor

Omicron Delta Epsilon, Portuguese Club, International Relations Club

Office of International Programs

2008 - 2011

2008 - 2009

ALKETA TANUSHI

11841 Federalist Way Fairfax, VA 22030 703-***-**** ********@*****.***

To obtain the Accounting Administrative Assistant position.

Contact this candidate