Customer Service Sales

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Gina M. Gurnitz

*** *. ****** **., ***** City, IL . ************@*******.***

Phone: 217-***-****

Customer Service ~ Sales ~ Operations

Employment and Volunteer Information

Precision Products, Inc.

Quality Control Inspector

Customer Service/Merchant Support

Shipping and Receiving, Assembly, and Fabrication work.

. Provided assistance to logistics, shipping, and distribution

departments within the organization by use of computer, telephone and

personal contact. Created transport documents for load tracking and

customs purposes.

. Worked annually to perform inventory functions within facility as part

of an inventory team.

. Inspected steel and other materials for quality work and various

defects by use of complex mathematical measurement and visual

observation.

. Provided customer service for inbound calls in the customer service

and marketing office.

. Cross trained in various departments within the company.

APAC TeleServices

Customer Service Agent

. Telemarketing

. Performed duties for customer service, marketing, and sales.

. Represented sales for various banking institutions, including First

USA Bank, Greenville Trust, General Motor's Corp., and Direct

Merchants Bank.

Illini Central Schools, CUSD

School Crossing Guard

Deering Antiques

Sales and Service Professional

DORS Home Services

In Home Care Provider

. Provided care to stroke patient, assisting with daily basic needs in

the home of the patient.

Free-Lance, Volunteer, and Miscellaneous Work

. Various clerical projects, including resumes, presentations, and form

preparation.

. Secretary for the Optimist Club local chapter

. Hospital Volunteer

. Asst. Admin, Office NJROTC

. Warm-Up America Campaign

. Election Judge (Will County, IL)

Educational Credentials

Spoon River College

Many courses in business administration.

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