Manager Case

Kelsi Cochran

**** ******* **** . ******, ** ****5

512-***-****

*************@*******.***

Experience

**/**- ******* **** ********

Austin, TX Executive Assistant

. Assist Managing Directors in all day-to-day tasks including

but not limited to; preparing correspondence; managing

complicated multi user calendars; arranging all travel and

appointment schedules, preparing and administering expense

reports

. Execute a high level of discretionary judgment and

confidentiality with regard to all day-to- day matters

. Manage Customer Relationship Management (CRM) system

software, inputting all contacts and business plans

submitted for consideration

. Coordinate all board meetings including catering, video conferencing

and agenda presentation preparation, provide caring hospitality to

guests

. Create and manage firm client database, contacts and

calendar; track all Partner's board meetings, industry

relevant conferences and firm meetings

. Responsible for all basic office administration, printing

of business cards, stationary, and preparation, binding and

distributing of annual reports

. Maintain relationships with high-profile individuals

. Routinely handle personal matters for the Managing Directors

. Maintain project timelines

. Perform internet research and prepare presentation

materials

. Plan and organize high priority special events and offsite

company events and meetings

. Also responsible for personal matters including home,

autos, children, banking, insurance, etc

08/07-02/08 American Arbitration Association

Dallas, TX Case Manager

. Served as case manager to as many as 80

mediation/arbitration cases at a time

. Accurately and effectively communicated policies and

procedures to parties involved in the arbitration and/or

mediation process

. Maintained accurate records of financial information such

as billing, expenses, payments and fee disbursement

. Worked to develop and enhance long-term relations with

customers forming a high level of trust and respect

. Maintained accurate and uniform statistical information for

each case

01/07-08/07 City of Longview-Municipal Court

Longview, TX Municipal Court Supervisor/Senior Clerk

. Supervised court clerks and warrant officers

. Acted as liaison between all other departments within in

the city

. Prepared court dockets and trial dockets

. Handled correspondence regarding legal representation of

defendants

. Prepared Judge's correspondence to defendants and attorneys

. Worked with City Attorney and prepared for jury trials

. Provided coverage and support to clerks

. Performed employee evaluations

. Hired, trained and managed all staff for the court

. Helped maintain good employee morale and productivity

. Reconciled daily deposit, prepared weekly payroll, handled

purchase orders and requisitions for the finance department

Education

Texas State University

San Marcos, TX

. Major: Political Science, Minor History

. Anticipated Graduation December 2011

Texas Tech University

Lubbock, TX

2003-2005

Skills and Proficiencies

. MS Office

. Adobe

. SalesForce

. WebEx

. Dropbox

. ExpensAble software

. Planning and Scheduling

. 70 wpm Typing Speed

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