Insurance Manager

CYNTHIA R. NAPPER

*** *. ****** ****, ***. *A*

GLENSIDE, PA 19038

267-***-****

********@*****.***

OBJECTIVE To obtain a position in a company to ease the workload of others,

and help the company to grow and prosper with the skills I have

obtained.

EXPERIENCE:

THE BAUER LAW FIRM, West Conshohocken, PA 11/2010-2/2011

(Temporary Assignment)

• Drafted and prepared extensive correspondence for three attorneys

• Answered telephones, greeted clients

• Handled heavy telephone contact with clients, insurance adjusters,

and attorneys

• Maintained schedule for three attorneys

SLIFKIN & AXE, LEGAL/ADMINISTRATIVE ASST. 12/2004-9/2010

WILLOW GROVE, PA

• Drafted and prepared extensive correspondence for senior partner

• Correspondence prepared from electronic dictation device

• Backed up receptionist answering telephone and greeting clients

• Kept inventory of and ordered all office supplies

• Handled heavy telephone contact with clients, insurance adjusters,

attorneys and medical providers

• Maintained attorney’s schedule

DESSEN, MOSES & SHEINOFF, LEGAL SECRETARY,

PHILADELPHIA, PA 9/2003-5/2004

• Drafted and prepared extensive correspondence for senior partner

• Handled heavy telephone contact with clients

SOLOFF & ZERVANOS, LEGAL/ADMINISTRATIVE ASST.,

PHILADELPHIA, PA 2/2003-9/2003

• Drafted and prepared extensive correspondence for two associates

• Correspondence drafted from dictaphone

• Backed up receptionist answering telephones and greeting clients

• Handled heavy telephone contact with clients, insurance adjusters,

attorneys and medical providers

• Copied packages for mailing

• Maintained attorneys’ schedules

ZIBELMAN & NERENBERG, P.C., LEGAL SECRETARY/

OFFICE MANAGER, PHILADELPHIA, PA 4/1999-2/2003

• Drafted and prepared extensive correspondence for managing partner.

• Correspondence drafted from dictaphone

• Kept inventory of and ordered office supplies

• Copied packages for mailing

• Backed up receptionist answering telephones and greeting clients

• Handled heavy telephone contact with clients, insurance adjusters,

attorneys and medical providers

• Maintained attorney’s schedule and employees’ records

EDUCATION:

PEIRCE JR. COLLEGE, PHILADELPHIA, PA

ASSOCIATE’S DEGREE IN LEGAL SECRETARIAL SCIENCE, GPA-2.67

PEIRCE COLLEGE, PHILADELPHIA, PA

ASSOCIATE’S DEGREE IN PARALEGAL STUDIES, GPA-3.66

SKILLS: Proficient in Windows 7, Office 2010, Word, Outlook, Access

and Excel; Typing Speed: Approx. 80 wpm

LICENCES: Pennsylvania Notary Public 9/2010-

9/2014

HONORS/AWARDS: Induction to Phi Theta Kappa National Honor Society

REFERENCES AVAILABLE UPON REQUEST

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