Customer Service Sales

WILLIAM WEISBRUCH

**** ***** ****

Rolling Meadows, IL 60008

Home: 847-***-****

Email: ****************@***.***

Dear Hiring Administrator:

I am seeking a position in Warehousing, Distribution, and Customer Service

for a company in need of an individual who will help set the direction,

strategy, and provide needed leadership for the facility. Enclosed please

find my resume for your review.

My background and expertise includes over 20 years of warehousing &

distribution where I have helped develop and direct programs to ensure the

efficient and cost-effective operations of major distribution warehouses.

Within my role, I have helped implement the complete direction of all

policies and procedures to keep the workflow moving at an efficient pace

with a motivated workforce, resulting in the overall success of the

warehouse operation.

My areas of responsibility have included day-to-day operations; inventory

management, including cycle counting; supervising employees under my

department, as well as personally handling customer service and inside

sales; interaction with management to meet productivity requirements;

vendor relationship management; and development of reports and systems for

improved warehouse efficiencies.

I am seeking a challenging role that will allow for continued personal and

professional growth, which has prompted me to write to you. Therefore, I

would like to suggest a personal interview at your earliest convenience,

where we may discuss the mutual benefits of our professional affiliation.

Thank you for your time and consideration. I look forward to hearing from

you soon.

Sincerely,

William Weisbruch

WILLIAM WEISBRUCH

2407 Maple Lane

Rolling Meadows, IL 60008

Home: 847-***-**** Cell: 630-***-****

Email: ****************@***.***

OBJECTIVE

Seeking a position in Distribution and Warehousing, leading day-to-day

operations including receiving, inventorying, purchasing, picking/packing

of materials and finished goods required to attain established

efficiency/productivity requirements while ensuring overall quality and

customer service standards are achieved

SUMMARY OF QUALIFICATIONS

Dynamic, results oriented, professional specializing in distribution and

warehousing with expertise in inventory management, supply chain

management, supplies, and distribution center operations. Proven track-

record in developing broad-based strategies, metrics, and operational goals

that achieve breakthrough results. Demonstrated leadership in directing

cross-functional teams to highest levels of productivity

( Areas of expertise:

- Strategic, tactical, operations, and planning for logistics

warehousing and distribution facilities;

- Building improved processes focused on speed and cost savings

- Selecting and utilizing potential outsourcing partners to drive

improved delivery and efficiency in inbound/outbound shipments;

- Integrating customer needs and core business strengths with

best-in-class supply base capabilities, resulting in bottom-line

profitability improvements; consistently exceeds significant cost

containment and reduction goals

- Excellent organizational and software abilities utilized in budgeting

and coordinating critical parts needs

- Experience in using various forklifts and was tested every 3-years for

proficiency

EMPLOYMENT HISTORY

FUJIFILM Graphic Systems U.S.A., Inc., Hanover Park, IL

11/90-6/09

Senior Parts Clerk

Responsible for overall management of the Prepress Parts business with

particular emphasis on strategic planning to increase top line sales and

bottom line profit

( Mentored and supervised parts clerk, in daily cycle counting for

inventory

( Processed customer orders, parts ordering, and supervising shipping

and receiving operations

( Managed UPS, Federal Express, and truck shipping coordination;

expedited orders; provided customers with parts information

General Warehouse Lead

Responsible for directing the daily activities of the warehouses,

including labor relations, supervision, and proper utilization of space,

equipment and manpower.

( Developed and directed programs to ensure the efficient and cost-

effective operation and utilization of the warehouse

( Planned and scheduled distribution services, including

receiving, storing, picking/packing, shipping, and returned/damaged

goods, maintenance, and administrative activities to meet company

expectations

( Ensured that safety procedures were followed according to company

directives

( Developed space utilization plans to meet prescribed cost and

service standards

( Administered ordering and reordering supplies

( Under leadership showed improvement in pick & pack department

over previous years using experience and innovative production ideas

( Managed inventory and cycle counts; identified errors and

recommended new programs for optimal performance

KARDEN SALES & CONSULTING INC.,, Lake in the Hills, IL

8/88-8/90

Warehouse Manager and Inside Sales & Customer Service

( Coordinated all aspects of warehousing, distribution, and

logistics operation, developing programs that ensure the efficient and

cost-efficient operation and utilization of the facility

( Planned and scheduled all distribution services including

receiving, storing, shipping, handling returned/damaged goods,

maintenance, and administrative activities to ensure customer

requirements are met in an efficient manner

( Developed space utilization plans to meet prescribed cost

and services standards; monitor the space layout plan to ensure it

meets company standards

( Directed the operations of the warehouse to achieve

prescribed objectives; developed procedures to ensure the efficient

operation and utilization of all warehouse equipment; followed

programs to ensure the safety of all personnel, equipment and property

( Insured orders were picked, packed, and shipped in a

timely manner to meet client expectations

( Handled inside sales and customer service

( Picked-up needed inventory, on a weekly basis, at a

manufacturer's location in Harwood Heights for the warehouse

BELLWOOD INDUSTRIAL SALES, Bellwood, IL

6/86-8/88

Inside Sales/Product Specialist

ADDITIONAL EXPERIENCE

Worked at three different Electronic Parts Distributors (OHM Electronics,

Pioneer-Standard, and Kierulff) 1976-1986

EDUCATION

Associate of Arts Degree in Liberal Arts, Harper College

Completed 180 hours towards Bachelors Degree, NIU

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