Quality Assurance Project

Nimisha Bharti

• 408-***-**** • *******.******@*****.***

Quality Assurance professional with 6.3 years of IT experience with expertise in QA Analysis and Testing.

Strong analytical skills, exceptional Customer Focus, effective communication, passionate for innovation and

collaboration, ISTQB certified, eager to contribute techno-functional expertise in QA, business analysis and

leadership skills.

AREAS OF EXPERTISE

Software Test Functional/Black Box Test Lead & Individual

Planning Testing contribution

Regression Testing HP Quality Center

Writing Test Scripts

Business Analysis Banking/Finance

Requirements analysis

& traceability domain

PROFILE SUMMARY

• Over 6 years of progressive IT experience in QA Testing and Business Analysis of software

applications

• Worked onsite with clients like Bank of America (Charlotte, NC), Canadian Imperial Bank of

Commerce (CIBC, Toronto, Canada) and have been employee of J.P Morgan Chase, (Mumbai,

India).

• Experience of a Test Lead with proven Leadership attributes including commitment, strong

communication skills, teamwork, planning and delegation, prioritization of multiple tasks, decision

making, problem solving, and meeting schedules/deadlines.

• Excellent QA skills with strong experience in creation of Test Plans, Test Conditions Matrix, Test

Scripts, Test execution and defect management.

• Strong experience in performing Black box, Functional Testing, Regression Testing, Usability

testing, UI Testing on Web based applications.

• Thorough knowledge of complete Software Testing Lifecycle (STLC),SDLC and defect lifecycle.

• Experience in all phases of SDLC including Requirements Gathering and Analysis, Development,

Testing and UAT support, hence can coordinate well between the Business and the project teams.

• Experience with SQL to query the oracle database for data coming from back-end to front-end.

• Expert in creating requirements traceability matrix as well as mapping requirements in HP

Quality Center

• Excellent knowledge of all modules of HP Quality Center.

• Experience of working in Agile methodology.

• Experience in static testing, performing (E)QA and Final Inspection on Project Process Documents.

• Strong ability to work independently with or without any supervision

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• Good with documentation and reporting being the single point of contact as the individual

contributor.

• Experience of working with geographically scattered teams as well as onsite-offshore model.

• Experience in Mentoring and training team-members and new joiners

• Self-starter, Quick learner and can adapt quickly

PROFESSIONAL EXPERIENCE

QA Test Lead, GCE Common Usecases Oct

2009 -Feb 2011

JP Morgan Chase - Mumbai, India

• Being an individual contributor and lead, owned complete responsibility of the project’s QA right from its

inception to production without any supervision from the manager.

• Analyzed business requirements and prepared the test plan and schedule accordingly.

• Created test conditions matrix, test scripts, executed test cases in QC, raised defects and brought them

to closure.

• Worked on Agile methodology, performed regression testing after defect fixation and modifications.

• Performed peer reviews for Test Plans and Test Scripts

• Prepared the execution status reports along with defects status and distributed it across to all

stakeholders.

• Performed Usability testing and gave valuable suggestions from user perspective to the developers

while testing the application to make it more user friendly and clear.

• Used SQL in SQL Developer tool to query the Oracle database

• Helped Automation team build automated test-cases using QTP

• Provided internal trainings to the team and mentored the new joiners

Test Lead, Online Brokerage System,

Jan 2009 - Sep 2009

Canadian Imperial Bank of Commerce (CIBC)-(TCS) Toronto, Canada

• Uploaded functional requirements in HP Quality Center and mapped it to the test plans, and test scripts

to ensure complete requirements coverage.

• Executed test scripts and managed defects in HP Quality Center

• Creating & maintaining the quality related processes & documents.

• Trained and mentored the new joiners in the team.

• To coordinate between developers and business for conformance of change requests.

• Getting the Business walkthrough done for test scripts

• Exposure to brokerage and trading systems

• Set up an offshore team in Mumbai and give knowledge transition to the team with the experience

gained at onsite for CIBC project

QA Analyst, Web Testing – iQuote Mar

2008 -Oct 2008

GE Commercial Finance - (TCS) Mumbai, India

• Analyzing the requirements document and Making high level scenarios as per the requirements from

the customer.

• Creating test scripts and execution of test cases.

• Defect logging and Tracking in HP Quality Center

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• Planning of events, scheduling of resources and execution of the responsible tasks in the project

plan.

• Appraising the performance of the subordinates.

• Reporting testing status to the client with the number of defects and the issues if any.

Business Analyst, GCB (Global Commercial Bank) Sales Pipeline Reporting Feb

2007- Jan 2008

Bank of America – Charlotte, NC

• Did an initial assessment on the current reporting system and collected the requirements and user

problems, before the start of the project.

• Conducted a requirement gathering survey to gather and prioritize the problems with the current system

so that we could concentrate on the high priority ones in the first phase.

• Made a 2 phase data traceability mapping for all the commercial data given in the legacy system. The

complete mapping had the flow of data from the source database to the extracts (legacy) and from the

source database to the new Sales Mart (target).

• Made the Business Requirements Document for the project.

• Made High Level Designs for two priority reports.

• Facilitated communication between users and various project teams (development, data architects and

Testers), and also within the project team by organizing regular team meetings.

Lead SQAA and onsite coordinator, CM & CT Quality Assurance Group Nov

2006 - Feb 2007

Bank of America - Charlotte, NC

•Responsible for analyzing the Quality Process needs of the clients and stakeholders to help identify their

project process deviations and propose solutions, using the discipline of Quality Assurance.

•To communicate and validate process changes to various Project owners, application managers and other

stakeholders in the project process, and to bridge the gap between the Quality Assurance group and the

business partners and bring them all to the same page.

•Performing (E)QA on Project Process Documents, like the control plans, Small Project Documents, Project

Planning document against standard templates.

• Performing Final Inspection or Final Technical Review.

•Interaction and Coordination with the offshore reviewers to get the reviews done from them. Headed the

weekly status calls with offshore for all status updates and ensured all process changes and new policies are

communicated to them in a clear and unambiguous manner, to make our process consistent throughout.

• Maintaining QA log on daily basis, which keeps the record of all reviews and final inspections done

by the team and updated it with the current status on daily basis before sending it to offshore.

Software Developer, Mortgage Conversion Offshore

Feb 2005 -Oct 2006

WKFS – TCS Bangalore, India

• Content Development.

• Requirements Analysis and time estimation from DRG(Data Resource Grid)

• Creating Analysis & Design Document from the DRG.

• Development of the Procedures(Functions) and Language pieces(Text)

• Unit testing the code in ICSTS by generating PDF documents.

• Prepared monthly metrics of the project and submit it to the Quality Assurance Group of TCS.

Prior Experience: Manual Testing for Wolters Kluwer Financial Services (WKFS) at TCS offshore,

Bangalore, India,

PROFESSIONAL EDUCATION

Master of Science (Computer Science) – Banasthali Vidyapith, Jaipur (India)

Bachelor's Degree in Computer Applications – IIMS, Bareilly (India)

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CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

• ISTQB Foundation Level

• Certifications in US Banking Competency from FTC, Hyderabad.

• Certifications in Banking Basics from FTC, Hyderabad.

INTERESTS & RECOGNITIONS

• Won first prize twice for singing competition at State level and School level.

• Have been actively performing on Stage in school and college in cultural activities

• Won best performer of Foreign Language (German) in TCS initial training.

• Conducted Business domain training on Mortgages and Online Brokerage System in TCS at project level.

• Lot of client appreciations in mail for outstanding work.

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