Management Human Resources

PATRICIA A. DALEY

** ***** **** ****

Mount Laurel, NJ 08054

(home) 856/234-7479

(cell) 856-***-****

*********@*******.***

CAREER HIGHLIGHTS

Recruitment, Strategic Recruitment Task Force, Strong Communication and

Influencing Skills, Internet Recruiting, Job FairsSAP, Service Center

Partnership, and Delivery, Jobs Standardization Project, Coaching

Leadership, Performance Management, Call Center Management, New Manager

Assimilation Program, Mentoring, Call Center, Town Halls,

Interviewing/Resume Skills, Support Matrix Organization, Virtual Support

for Multiple Sites, Employee Engagement and Relations, Employment Law,

Workforce Planning, Talent Management/ Review, Succession Planning,

Employee Survey Action Planning Lead, Recruitment Team Lead, Green Belt

Trained/Six Sigma, Change Management

PROFESSIONAL EXPERIENCE

COMCAST Mt. Laurel, NJ 6/09 - 08/11

Human Resources Manager/ Business Partner

. Manage staff of Generalists and Recruiters

. Project Lead for the Jobs Standardization Project to align all

positions and establish salary structure, job evaluation, position

descriptions across organization

. Talent Acquisition for Engineering, IT, Project Management, Program

Management, Finance and Senior Leadership.

. Communication Lead to organization on Performance Management and End

of Year Process.

. Human Resources leadership, partnering with Network Engineering and

Product and Implementation Senior Leadership Teams (SLT's), driving

business strategy, aligning with HR initiatives.

. Compensation lead for the NE&TO (National Engineering & Technical

Operations) Division

. SAP/HCM (Human Capital Management) Lead to ensure proper health of

organizational structure and alignment

. Coach/Consultant to managers regarding employee relations issues and

conflict resolution.

. Drive Performance Management through goal setting, calibration, mid-

year review and year-end ratings

. Co-facilitate with Succession Planning/Talent Management for Directors

and above, identifying competencies and development areas targeting

bench strength in the organization.

. Partner with recruitment team to advise on new hires, transfers and

salary recommendations.

. Approve all salary offers, ensuring peer equity and minimum

requirements are met.

. Manage multi-site/state employee population and partner with business

leaders.

BOEING (Rotorcraft/ Helicopter) Philadelphia, PA

11/06 - 3/09

Senior HR Generalist/Business Partner

. HR Lead for V22/Osprey Program Leadership Team, providing

coaching, counseling, assistance to enhance leadership skills in

the performance management, staffing requirements,

organizational alignment and employee engagement.

. Oversee an HR team to provide business partner support to the

Program in areas of recruitment, organizational development,

salary planning and employee relations.

. Coach managers to lead teams and facilitate the application of

the Leadership Attributes.

. Mentoring focal for Philadelphia and Mesa sites.

. Team member for Project Integration Team.

. Participant in Accelerated Hiring Events in local area to

recruit, interview and offer jobs to qualified candidates

. Project Manager/Lead on Recruitment Strategy Team

. Interview candidates for various positions; member of structured

interview panel and Selection Review Board

. Assist managers in compilation of behavioral interview

questions/model and consistent practice in hiring.

. Assist in the interpretation of compensation methodologies and

staffing initiatives.

. Design and deliver training relative to compensation,

performance management, conflict management, employee advocacy,

employee survey action interpretation and action planning.

. Employee relations involvement in corrective actions, both

verbal and written.

. Serve on leadership team with upper management and directors to

ensure that all communication, training, organizational

development, succession planning and reorganizations are fully

implemented.

. Responsible for supporting a line of business/program in the

areas of performance management, business alignment, strategic

partnering, relationship building on human resources initiatives

related to their business.

. Succession planning for Program and Program Office.

WYETH PHARMACEUTICALS Princeton, NJ 7/05 - 7/06

Senior HR Consultant

. HR support to dedicated R&D business area/unit in the areas of

recruitment, training, and organizational design and employee

development.

. Responsible for full cycle recruitment in various areas of the

business.

. Involved in the change management of HR processes and procedures

as well as implementing new programs and training in a cultural

change environment.

. Succession planning, talent management. Provide guidance and

counsel to management regarding job descriptions, postings,

performance management (performance appraisals/evaluations, goal

setting aligned with objectives and company values).

. Involved in training workshops/ HR Service Delivery Model

rollouts/implementation and deliverables. Certified in Civil

Treatment Training. Diversity point of contact for local site.

Conflict resolution, conduct investigations and documentation

procedure encompassing the complaint procedure in employee

relations issues.

. Attended legal training and versed in employment law.

. Responsible for formulating and administering supervisory

training, new manager orientation, new leader

assimilation/integration and diversity training programs

throughout the site in partnership with corporate.

. Enhanced new employee orientation, and exit interview process.

Delivered/communicated policies and procedures to employees.

Coordinated on-site training classes with local universities

(i.e., ESL).

. Ongoing coaching and counseling of management team to enhance

business areas.

LOCKHEED MARTIN CORPORATION Moorestown, NJ 11/01 - 6/05

Senior Compensation Analyst/Regional Recruiting Center - Corporate Shared

Services

. Responsible for being a change agent in the new formation of the

compensation/multi-functional HR team throughout the country with 4

main recruiting centers.

. Change management to various business areas in company. Business

partner to various business units (MS2, IS&S, I&TS, Space Operations)

reporting directly into Corporate Headquarters.

. Formulated sound compensation analysis/recommendations for experienced

professionals, college applicants, and internal transfers, while

maintaining internal equity/mitigating compression. .

. Communication of compensation programs inclusive of Performance

Management and annual merit review process..

. Green Belt trained. Participated in Six Sigma Lean Events.

. Assisted in Corporate Shared Services Career Development Open House,

referring/encouraging employees to utilize the LM PeopleSoft Learning

Management System. Partnering with management. Responsible for

weekly metrics and activity reporting. Participated in salary surveys.

TEMPLE UNIVERSITY Philadelphia, PA

11/00 - 11/01

Human Resources Manager

. Manage the recruitment, sourcing, selection and interviewing

process of the Medical School/Law School positions,.

. Responsible for the compensation analysis of each position

(grading, benchmarking) utilizing and in concert with HRIS and

Access. Evaluate/re-evaluate job descriptions and provide

guidance and recommendations to departments. Involvement with

new employee orientations and training seminars on various

topics (i.e., interviewing skills/techniques, sexual harassment,

diversity training, etc).

. Lead design and implementation of policies and procedures

manual.

ADP (Automatic Data Processing), INC. Moorestown, NJ

4/99 - 11/00

Senior Human Resources Generalist/Recruiter

. Responsible for a variety of human resources functions,

including partnering with mid and upper level management

regarding technical, sales and customer service/call center

recruitment, sourcing and interviewing candidates, benefits

information, employee relations, corrective action (conflict

resolution, verbal and written warnings), performance

appraisals, job descriptions, salary administration, AAP/EEO

compliance, employment law.

. Conflict resolution and resolution of employee issues -

Technical and Call Center areas.

. On campus recruiting for internship and entry level positions as

well as Finance, and IT positions.

. Work closely with Employment Law Services regarding immigration

compliance, as well as Corporate Compensation to determine

salary structure and job families.

. Implement and manage training/skills database.

. Coordinate and present New Employee Orientation, associate

roundtables, Open Enrollment and focus groups. Conduct exit

interviews.

EDUCATION

KEAN UNIVERSITY - Union, NJ

B.A. Education

Major: Education Minor: Psychology

HR Management

ROWAN UNIVERSITY, PHR Certification Course completion

CAREER SKILLS

Supervisory Development Training, Supervisory/Management skills, Excellent

Presentation and Communication Skills, Employee Relations, Recruitment,

Behavioral/Targeted Interviewing, Interview Panel and Selection Review

Board, Compensation Analysis, Resume Composition, Computer Software

Training, Career Counseling/Development, Training, Coaching, Management,

Green Belt/Six Sigma trained, Process Improvement, Project Management,

Performance Management. HR Leadership Training, Civil Treatment Certified,

New Leader Assimilation/ Integration, New Manager Training, HR Services

Delivery

PROFESSIONAL AFFILIATIONS

Member of SHRM (Society for Human Resource Management) and Tri-State Human

Resources Management Association (SHRM Chapter). WICT (Women in Cable

Television)

COMPUTER PROFICIENCY

MS Office, Excel, HRIS, PeopleSoft, Resumix, SAP, Employee Service Center,

Internet Recruiting, Organizer, Explorer, Access, PowerPoint, Microsoft

Outlook, CSS Hrizon, GroupWise, SharePoint

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