Customer Service Sales

GIORGIA VALOTI

**** ******** **** ***** ? Norcross, GA 30092 ? 678-***-**** ?

*******@***.***

SUMMARY OF QUALIFICATIONS

Dependable and tenacious team player with diverse experience in

administrative management, accounting and customer service; acquired by

serving in leadership roles in the U.S. and Italy. Excellent communicator

and native of Italy with multi-lingual skills in English, French and

intermediate German. A self-starter with the ability to manage multiple

tasks while paying critical attention to detail. Core competencies and

strong background in the following:

( Production/Manufacturing ( Account Management

( Logistics ( Client Relations

( Sales Support ( Billing/Invoices

( Vendor Negotiations ( Traveling/Tourism Industry

PROFESSIONAL EXPERIENCE

Giben America, Inc., Norcross, GA

2009 - Present

As professionals in the woodworking equipment industry, the company serves

and provides panel sizing equipment to customers located in the U.S.,

Canada and Mexico.

Accounting/Human Resources Representative

Manage a wide range of accounting and HR payroll related tasks in addition

to logistics duties.

Maintain voucher invoices, bank reconciliations, purchase and sales orders.

Ensure accounts payable and accounts receivables are processed in a timely

manner.

. Instrumental in managing logistics operations for containers;

transferring from Italy, Asia and South America to the U.S.

. Successfully mastered all accounting procedures with no prior training.

. Developed and implemented a new process which streamlined accounting

operations for more efficiency.

. Led a major company project which involved transferring thousands of

records from AS/400 to a new QuickBooks system.

. Saved Giben America a significant amount in labor costs by assuming

additional tasks previously performed by three employees.

. Delivered at least $150,000 in company savings by negotiating excellent

deals with vendors on travel arrangements and office supplies.

Accuma Corporate, Statesville, NC 2000 -

2007

Manufacturer of plastic mold products, primarily for batteries; serving the

automotive industry.

Corporate Liaison to Italy

Directed daily activities for sales department in addition to managing $55

million in major accounts, legal and safety issues. Coordinated travel

arrangements for both Nebraska and North Carolina executives.

. Promoted from customer service position within one year and relocated to

the Statesville, NC location.

. Served as the key point of contact for customer issues and resolved in a

timely manner.

. Successfully proved several false claims related to plant safety and

saved the company thousands of dollars in potential losses.

EDUCATION

ITCPA B. Belotti, Italy: Business Administration and Foreign Languages

Diploma

Equivalent to an Associate of Business Administration Degree in the U.S.

Computer Skills: Proficient in using both a PC and MAC; Microsoft Word,

Excel, PowerPoint and Outlook; QuickBooks

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