Kelli Podhajsky **** NW ***th St.
Oklahoma City, OK 73120
******@*******.***
Experience
Coventry Health and Life Insurance Oklahoma City, OK March 2007-Present
Account Manager
• Responsible for retention, in-group growth, and/or the sale of new
products and services into existing accounts.
• Responsible for new group installation including:
o Enrollment Forms
o Cobra Set up / Eligibility
o Employer contracts
o Benefit Selection
• Conducted renewal and open enrollment meetings
• Respond to all client requests for information, and directs client inquiries
to appropriate departments. Manages overall client relationships and
coordinates client relationships with other Coventry departments.
• Responsible for full renewal process start to finish
Coventry One Account Representative
• Brokers contact for individual health sales
• Assist in the sales process by maintaining contact with the broker in
receiving and delivering any needed or missing information for the final
sale.
• Individual inside sales directly to consumer and broker
• Market materials needed by brokers for the sale of
Coventry Health Insurance Individual product
• Process Term Request/ Policy changes/ ACH changes
• Benefit Specialist/Point of Contact for individual product
Marketing and Sales Assistant
• Brokers contact for processing of company health insurance quotes
• Assist in the sales process by maintaining contact with the broker in
receiving and delivering any needed or missing information for the final
sale.
• Assist in the group sale and help in marketing the materials needed by
brokers for the sale of Coventry Health Insurance
• Monthly reporting of the sales data
• Assist in the sales process by coordinating the best benefit options for the
group
Trader Publications Oklahoma City, OK May 2006- March 2007
Advertising Sales Consultant
• Contact existing customers to advise them of available services and new
offerings
• Renewal and client retention
• Generate leads and support sales through phone calls and Web-based
presentations
• Daily telephone prospecting
• Developed advertising solutions for the client that fit their needs
Accounts Receivable
• Post/ Receive Payments in PeopleSoft software
• Sent weekly tear sheets to advertising companies
• Dealt with weekly collection calls
• Handle payment from clients and set up of account
Workforce Oklahoma/OESC Oklahoma City, OK December 2004-May 2006
Veteran Employment Recruiter
• Work with veteran and military personnel to place veterans in civilian
jobs.
• Daily correspondence with clients in regards to job placement
• Face to face interviews with clients to determine qualifications
• Job interview set up with potential employers for clients.
Education
University of Central Oklahoma - Edmond, Oklahoma. August 2002-December 2006
B.A. in Public Relations, Minor in Marketing. 3.5 GPA
Organizations
• Presidents Council -Coventry Health Care 2009; 97% retention
• Oklahoma Association of Health Underwriters
o 2008-2010 Board Member
o Awards Chair 2008-2010
• Junior Hospitality Club
• Oklahoma Association of General Contractors board member
Computer Programs:
All Microsoft Office programs, InDesign, Quark, Photoshop, IDX, Digicenter,
MERK marketing software, EDGE broker tracking device, PeopleSoft
Accounting software, Tele-magic Sales Tracking software
Licensing: Current Oklahoma Health and Life Insurance License