Health Care Healthcare
Resume:
* * * * * AT T R A C K AV E N O R T H L A S V E G A S, N V 8 9 0 8 1
* * * * * 7 5 9 3 3 • N A N C Y. P A K @ L I V E . C O M
N A N C Y PA K
OBJECTIVE
Work as a team member within an administration office and assist in
improving the delivery of service and ultimately improve the quality of
healthcare operations.
SUMMARY OF SKILLS
Experience
Diligent: Able to communicate professionally and accurately
•
with potential clients in hectic, high volume environments.
Regularly engaging and completing numerous transactions
with minimal assistance.
Efficient: Experienced in coordinating multiple
•
appointments, cancellations, authorizations and follow ups
with multiple systems to include complex inquiries, referrals
and payments.
Strong organizational skills: Competent in prioritizing
•
assignments and tasks given while maintaining timely flow
of business.
Team Player: Voluntarily mentors, trains and supervises new
•
employees to enhance team efficiency.
Valuable: Productivity exceeded 97% in monthly
•
conversions.
Extra Experience: Currently volunteering on ICU floor at
•
Valley Hospital Las Vegas NV.
INTERNSHIP AT United Healthcare
Behavioral Healthcare Options, Inc.
Provider Contracting
• Created new revenue streams by negotiating provider
contracts with Behavioral Health care Options Inc.
• Processed contract information for new providers.
• Assessed provider concerns, developed and implemented
solutions beneficial to providers.
Negotiated contracts that aligned provider needs and health
•
plan incentives.
Executed in recruiting of new providers in multiple states.
•
EMPLOYMENT
June 2004 – present MGM Resorts Int.
•
Corporate Reservations Hotel Operations
Full Time
EDUCATION
August 2007 May 2009
•
College of Southern Nevada
Associate of Science
August 2009 May 2011
•
University of Nevada Las Vegas
Bachelors of Science in Health Care Administration
ADDITIONAL SKILLS
Proficient in Microsoft Word, Excel, Power point, and Access
•
55+ Wpm
•
REFERENCES
MGM Resorts Int. Corporate
Karin Nishimura, Director of Room Reservation
804 Grier Ave. Las Vegas, NV 89109
Phone: 702-***-****
Behavioral Healthcare Options, Inc.
Ursalynne Richardson, Provider Relations Specialist
2716 North Tenaya Way. Las Vegas, NV 89128
Phone: 702-***-****
Contact this candidate