Manager Insurance
Resume:
[pic][pic]Lori Eichelberger
Treatment Coordinator ? Receptionist ? Assistant Office Manager
Professional, warm, and caring individual with the desire to help people
obtain and maintain dental services and health.
Core Competencies:
Excellent Oral Excellent Presentation Multi-Tasking Ability
Communication Skills
Professional Demeanor Patient Relationship Team Player
Development
Health Insurance Dental Terminology Managing Patient
Knowledge Knowledge Conflict
CAREER HIGHLIGHTS
Dossett Dental - McKinney/Frisco, TX
Assistant Office Manager
January 2008 to Present
Responsible for the day to day operations of the dental practice.
. Answer all in-coming calls. Schedule existing patient appointments,
answer patients questions and schedule prospective new patients.
Greet all patients and welcome them as they come into office.
. Obtain insurance information, verify with appropriate healthcare
provider and enter into Eaglesoft software. Enter treatment plan, as
per Dentist recommendation. Present treatment plan to patient,
explain why they need treatment and obtain financial commitment.
. Check out patient, collect payment and schedule future appointments.
Send claims to patient dental insurance, then follow-up with insurance
company to collect payment for claims.
. Follow-up with patients who have diagnosed treatment plans to get them
to schedule appointment.
. Run all end-of-day reports to close out business and report results to
practice owner.
. Order all office supplies. Schedule dental case pick-up from labs.
Additional Experience
Teacher-Celebration Church, Frisco, TX
Education
Henderson High School
Henderson, TX
Diploma
Applied Life Christian College
Hot Springs, AR
1 year completed
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