Project Management
Resume:
Ed Burger
********@*****.***
Professional summary
IT PROFESSIONAL WITH OVER TWENTY-THREE YEARS OF HEALTHCARE EXPERIENCE AND
INFORMATION TECHNOLOGY KNOWLEDGE FOCUSED IN GE CENTRICITY ENTERPRISE/IDX,
CENTRICITY EMR AND EXTERNAL VENDOR INTEGRATED SOLUTIONS
Professional Highlights
MULTICARE - CONTRACT EPIC RADIANT OPTIMIZATION
PROVIDENCE HEALTH & SERVICES - PHYSICIAN SERVICES GROUP - REGIONAL - SELF
EMPLOYED CONTRACT 15 MONTHS
ANALYST III ON THE TEAM THAT INSTALLED THE FIRST STATEWIDE AMBULATORY
CENTRICITY EMR
Participated in the development of region wide standard operating
procedures for CE-EMR
Created specifications and ad hoc reports as requested from client,
management, and team members utilizing Crystal Reports and other internal
and external data sources
Supported projects, taking on specialized tasks and being accountable for
the outcome
Recorded issues and resolutions according to department guidelines using
Magic tracking systems
Elevated complex or high priority problems to appropriate support teams for
resolution
Participated in team projects to enhance the quality and efficiency of the
front end user experience
Spotted trends through tracking and analyzing problems to assist in
creating a proactive and positive business environment. Reported problem
trends to management for improved return on investment
Worked effectively and independently with a team in a high-pressure
environment; prioritizing time and critical responsibilities to maintain
high problem resolution rate and good customer relationships
Provided after hours on-call support in a rotational system
GE/IDX
SENIOR CENTRICITY ENTERPRISE IMPLEMENTATION INTERFACE SPECIALIST
Managed,implemented and supported suite of interfaces related to EDI,
FTP, HL7, and custom batch file
Intersystem integration of Health Information Management, Patient
Accounting, Orders, Pharmacy, Inpatient, and Ambulatory
Lead integration of Imagecast, Care Cast, Pyxis, and Omnicell projects
Responsible for authoring IDX/GE healthcare interface specification
documentation
Worked effectively both independently and with a team during
implementations at the client sites
Recorded issues and resolutions according to department guidelines using
Vantive tracking systems
University of Washington Medical Center
Radiology Information Systems Coordinator- Supervisor and Senior Interface
consultant for IDXrad
Developed and documented a system for managing back-up and restore
procedures
Supported projects, taking on specialized tasks and being accountable for
the outcome.
Led development, testing, and implementation of new applications including
a product that was in alpha development state at implementation
Managed vendor relationships and contract negotiations
Responsible for the execution and management of department business
objectives
Used interpersonal, oral and written communication skills to assist front
end users and other IT support groups in the implementation of new and
upgraded software.
Used analytical, organizational, and problem solving skills to identify and
resolve systems issues that had adverse impacts to departments business.
Performed user acceptance testing providing feedback and possible solutions
to the vendor for problems identified.
Facilitated user group sessions
Significant Accomplishments and Skills
GE CE-EMR APPLICATION INSTALLATION AND SUPPORT, INTERFACE DESIGN/INSTALL,
FAXING, AND EPRESCRIPTION INSTALLATION AND PRODUCT SUPPORT.
As a Senior Interface (HL7/EDI 270/271,HL7 LOINC codes, SNOMED codes, and
HL7 formats v2.5.1, 2.5, 2.4, 2.3.1, 2.3, 2.1) Implementation Consultant -
managed and consulted Technical Services and Conversions for a healthcare
software vendor at academic and medical centers, served as the Radiology
Information Systems Coordinator- Supervisor and Senior Interface consultant
for CareCast/Centricity a large HDN CIS software system; Hybrid database
queries
Upgraded seven clients to CE 6x) platform from both v4/v5 using both
inpatient/outpatient
Served as the Senior Interface analyst for the CareCast installation to
seven new hospital institutions and for ten Centricity 6x upgrade
implementations, served as a senior support interface analyst servicing
eight healthcare clients ; Project Lead - Led technical interface
implementation testing (Pyxis/Omnicell) integration project and performed
technical work for major cross-IDX business unit interoperability project,
staffed, for interfaces and interoperability
Created Clinical information systems interface project plans, Map, Gap, and
Interface documents; developed client presentations for complete suite of
CareCast interfaces
Detailed HL7 interface analysis and development (ADT, orders, results,
billing, etc.); Fundamental knowledge of SQL database structures and
queries; Understanding of TCP/IP communications; Strong problem solving
skills; Experience in the following electronic communication protocols in
addition to HL7 (Fixed-length formats, Variable-length delimited formats,
Alert configuration, Custom message logging scripts)
Led the development and implementation effort for the V9 IDXRad
installation at two facilities, created testing documentation, downtime
recovery project plan and system documentation for VAX/VMS operations, as
an application specialist, workstation support, automated and developed all
Radiology modules (excluding Mammography), coordinated training for MQSA
(Mammography Quality Standards Act), led the installation of electronic
signature and coordinated the work of six transcriptions and 25 support
staff
At a hospital, served as a Radiology Technologist and at a clinic,
developed and proposed implementation plan for ADT interface from triage
desk to Radiology, presented to Board chair electronic signature
implementation plan, served as a Staff Radiologic Technologist in
Angiographic/Interventional and Heart Cathlab
Computer systems
Information Technology / Systems
GE CE-EMR
IDX - LastWord, CareCast/CE, IDXrad, ImageCast
HL7 2.1, 2.2, 2.3, 2.4, and X12 270/271-****-***/837 SQL, Vax/VMS Software,
Microsoft Office,,DCL,SQL,TACL,UNIX
Crystal Reports
Dragon Voice Recognition System
Education
Project Management Institute (PMI) training May 2009
Networking at Edmonds Community College Formal Microsoft Office products
training provided by UWMC
BA, Economics 1982, University of Washington, Seattle, Washington
AA, Radiology Technology 1975, Bellevue Community College, Bellevue,
Washington
Professional Experience
PROVIDENCE HEALTH SERVICES - PHYSICIANS REGIONAL IT GROUP CONTRACT
2010 --2011
Senior Interface Implementation Consultant, GE/IDX Systems Corporation
1999 - 2009
Radiology Information Systems Coordinator-Supervisor, University of
Washington 1985 - 1999
Medical Center
Radiology Technologist, Providence Hospital Everett 1980 - 1985
1975 - 1980
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