Customer Service Sales
Resume:
Kirk Cordell
415-***-**** (cell)
Los Angeles, CA 90068 USA
****@*****-***.***
http://www.staff-net.net
Education
. University of New Hampshire, Durham: BS Resource Economics 1992
. UC Berkeley Extension SF course: Integrated Marketing and
Communication 1998
Professional Experience
December 2004 to Present
Consultant
Various clients
. Write business plans;
. Create, edit, update websites, banner ads, etc.;
. Layout, design of print advertisements.
August 2002 to Present
Immigration Paralegal
Law Offices of Ally Bolour
. Compile petitions for immigrant and non-immigrant visas based on
employment, marriage, and family; work on Labor Certifications for
immigrant employee petitions;
. Compile and file E, O, P, H-1, and L visa petitions, with minimal
supervision. Prepare U.S. Asylum, Cancellation of Removal, family
based petitions, and U.S. Naturalization applications;
. Compile petitions based on political opinion, religion, membership in
a particular social group, or any other basis provided for in 8
C.F.R.;
. Research legal code and gather relevant evidence for above-mentioned
applications and petitions;
. Draft letters for signature by doctors, social workers, colleagues,
business executives in support of client petitions;
. Compose appeals and responses to RFEs as necessary;
. Prepare and send invoices; provide intake for clients.
October 2004 to August 2007
HR Consultant
Threshold, LLC
. Gather requirements; inputs, budget from client for HR department
organization;
Cost / benefit analysis of service providers;
Deliver comparative analysis (i.e. Workers' comp brokers, ASOs, PEOs);
Ensure compliance: EDD, IRS, DOL, USCIS (INS);
Managed the selection and transition of outsourcing payroll and the
Human Resources function for this startup ;
Implemented Workers Compensation policy;
Manage HR management implementation and transition;
Review and plan employee handbook, orientation plans.
NetPay+
. Present this HR administrative service organization's client company
with benefit choices ;
. Field questions, ensure proper completion of forms
October 2000 to December 2004
Consulting in Web and Print Services
Various clients
. Design and layout of print and display advertising;
. Developed, design/redesign and maintain websites.
. Create graphics and animations. Digitized art and photos for online
purposes. Take photographs as needed.
. Configured, develop, design, and administer web sites, deploy new
applications for web servers, maintain e-mail and other user accounts,
set permissions.
. Maintain databases, configure and install all users' computers and
other equipment.
November 1998 to October 2000
Xpedior (formerly Sage IT Partners, Inc.)
(San Francisco)
Sr. Corporate Recruiter
Coordinate staffing services and methods.
Implement rollout of candidate tracking and job requisitioning database;
research and recommended HRIS software tools.
0. Company wide help desk contact for hiring managers using HRIS.
Team member for development and rollout of Xpedior web site Careers
section, including deployment of internal website.
Develop collateral, display booth design.
Implement new sourcing tools on web. Install new software and guide office
team on utilization of new enterprise software.
Took role of West Region point-of-contact for dissemination of Corporate
information, especially during the time of our merger/ spin-off/ IPO in
November 1999.
Select and/or manage relationships with online vendors, staffing firms, and
recruitment ad agency.
Source, qualify, and screen all candidate types: business and technical
(Internet/web) professionals, including but not limited to: Business
Analysts, Managing Consultants, Directors, VPs, Technical Architects, Sr.
Consultants, and creative personnel. Scope includes all departments:
Delivery, Knowledge, Marketing, Business Development, HR.
Select and manage relationships with alumni resources and college
recruiting offices.
Research and cold-source ideal industry candidates.
Train and coach other recruiters in networking, strategic ad placements,
also to take ownership of specific recruiting functions, i.e., college
recruiting, job fairs.
Recommended and hired Recruiting Assistant to own scheduling and logistics,
and supervised additional HR Assistant.
Initiated open-house concept events for more efficient recruiting; involved
more of our staff in process.
July 1998 to November 1998
Pilot Network Services, Inc.
Wired Digital, Inc.
(San Francisco)
Staffing Consultant
Sourced business, technical,/Internet professionals, including but not
limited to: Project Managers, Directors, Technical Architects, Consultants,
and creative personnel, including Editor-in-Chief (http://www.wired.com).
Scope on both contracts included all departments: Engineering (systems,
security, etc.), Advertising Technology, News, Sales
Researched and cold-sourced ideal industry candidates
Negotiated offers to fulfillment, prepared offers
Selected and managed relationships with online vendors and staffing firms
Selected and managed relationships with alumni resources and college
recruiting offices
March 1995 to July 1998
Aquent Partners (formerly MacTemps, Inc.)
(Boston - Santa Clara - San Francisco)
Account Manager/ Technical Recruiter
Developed a Boston area technical staffing business from the ground up into
a $2 million unit of this MacTemps regional office, accounting for half of
its sales.
Assisted development and deployment of web requisitioning database.
Installed software and provide technical support and troubleshooting for
these offices.
Developed a strong technical staffing business for the City and South Bay
regions in the San Francisco Bay Area.
Gained new active clients (perm & contract) out of Fortune 500 firms and
many smaller businesses.
Assess client needs and recommend action plan for organization chart and
information systems planning for key clients
Attended job fairs, technology expos for recruiting purposes
Trained, mentored, and managed other recruiters
June 1994 to March 1995
Contracting in Information Technology
(Boston)
Harvard Business School (through MacTemps) System Support Engineer
Facilitator with Information Technology Initiative to upgrade systems
System software installation and upgrades, troubleshooting, network support
KPMG Peat Marwick (through MacTemps) Technical Support Specialist
End-user support, connectivity and software issues (Windows and Macintosh
OS)
Troubleshooting system crashes, software updates and installation, help
desk
Computer maintenance: RAM & hard disk installation, etc. and peripherals
Citywide Reservation Service Web Designer (see): http://www.cityres.com/
Developed this early e-commerce site; purchased domain name and configured
site
Designed the layout and functions of this room reservation site
Sales volume increased by roughly 50% over first year
MIT Advanced Network Architecture Research Group
http://ana-www.lcs.mit.edu/
Designed and developed World Wide Web site for this research group
Delivered administrative support
City of Boston- Home Buyers Assistance Program
Provided system support, specified and ordered PC's & software,
installation
Trained staff on selected PC applications; Dbase maintenance, lists, labels
Desktop publishing: informational flyers, application design for "CityHOME"
program
Assist Director in FY '94 Budget preparation
August 1993 to June 1994
University of Texas at Austin, Department of English
Administrative Assistant
Manage department accounts; fulfill purchase orders through University
requisitioning system
Managed a 145 node Internet access project, analyzed and purchased hardware
Was liaison between Office of the Dean, faculty, telecom department, did
systems and cost/benefit analysis to determine appropriate requirements for
Internet project
Developed product specifications and purchased new computers, printers,
software, photocopying equipment
Supervised work-study students
1990-93
League of Conservation Voters (LCV)
Campaign Consultant
Fundraising, volunteer coordination, field organization
Field and Volunteer coordinator for Karen Shepherd's successful 1992 run
for US House (D-UT)
Kirk Cordell
Staffing Summary
Technical
Network Engineers (Security, SAN, WAP, WAN)
System Analysts
Systems Administrators
Technical Support Specialists
IS / IT Managers
Programmers ( C/C++ - Perl - Java - ASP - COM/DCOM )
Software Architects (SAN, WAP, UML, Java, E-Commerce)
Storage Architects and Storage System Engineers
Project Managers
Technical Leads
Database Analysts
Database Developers
Database Administrators
DTP & Administrative
Web and Print Graphic Designers; Content Developers; Production
Specialists
Desktop Publishers ( QuarkXPress - Photoshop - Illustrator )
Presentation Graphics Specialists
Administrative Assistants
Spreadsheet Analysts
Customer Service Reps
Financial and Management
Product Managers
Operations Managers
Accounts Payable and Receivable Clerks
Executive: Sales; Professional Services; Training and Development
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