Brisa L. Oldfather

Public Relations/Social Media/Graphic Design/Retail Supervisor/ CSR

Property Management/Service Coordinator

*Product Merchandising *Inventory Management *Customer Relations *Payroll

Services

*Driving Sales Goals *Event Coordination *Administrative Management

*Employee Supervisor

Profile Accomplished ten (10) + year career in management, reflecting

the ability to supervise

ongoing projects and coordinate multiple task

management on deadlines.

Retail sales and product merchandising

reflecting an outstanding ability to drive sales

goals and maintain loyal customer relations

through exceptional customer service and

self motivation.

Has consistently met and exceeded company needs

by establishing and maintaining

strong customer ties and by processing and

promoting key product in an innovative

fashion.

Has also driven company mission, policy and goals by rapid

response and

proactive, autonomous, decision based on company

policy and goals.

Two (2) + years experience in Sales, Account

Management, Graphic Design and

Community outreach, as well as Service

Coordination and Staffing for health services.

Has demonstrated the ability to respond quickly to crisis

situations and employed

problem solving logic to successfully resolve

issues in a prompt and timely manner.

Has maintained loyal customers and formed

intimate and knowledgeable

relations to ensure repeat and frequent clientele.

Shown exemplary innovations in product merchandising.

Exhibited frequent ability to obtain customer participation and

engagement

in special promotion and sales.

Successful at coordinating special events and promotions.

Successfully managed staffing and scheduling of over ((( Direct

Report

Employees(

Consistently proven reliable, self motivated, and driven.

Demonstrates alacrity in task management.

Professional Experience

June 2011-Present

Flagstaff Property Management

518 N. Beaver Street. Suite 'C'

Flagstaff, AZ 86001

928-***-**** (Rennee Spannuth)

Residential Property Manager

Responsibilities included:

* Direct management of 400+

residential properties

* Working in tandem with company

broker, property owners,

tenants, and vendors to

successfully manage residential property

Including but not limited to:

* Coordinating advertisement of properties

* Screening potential tenants and performing

application

processing-including running multiple background

checks

* Acting as primary leasing agent

* Responding to Maintenance issues and supervising

contracted

renovation/remodel projects

* Monitoring financial aspects, including cash flow

and budget

* Conducting on-site property inspections

* Communicating effectively in both verbal and

written form

to ensure proper management and

excellent tenant experience,

as well as property owner satisfaction.

July 2010- June 2011

ABRiO Care

5200 E. Cortland Blvd. Ste. A15

Flagstaff, AZ 86004

928-***-**** (Kristine Ketel)

Community Outreach Liaison, Service Coordinator, CSA.

Responsibilities included:

* Planning and implementing Sales and Marketing Strategies

to obtain and exceed revenue goals

* Designed and created printed collateral materials for

marketing

* Created and set parameters for company-wide programs for

Service delivery, as well as designed and conceived new

product.

* Attending community and business networking events

* Assisting in community event planning.

* Schedule Management of over one hundred staff

* Assisting and advising senior citizens in health, social

and financial issues.

* Integral involvement with payroll processing

* State-wide travel to conduct training and client intakes.

Key Achievments:

* Increased Revenue for specific sales sector by 30%

in less than

One year.

* Developed Marketing and new product programs

implemented

State-wide in corporate and satellite offices.

* Successfully completed specialized training in

sales for home

Care

* Successfully graduated and received certification

as a senior

advisor; an

accredited designation recognized nationally

* Conceived and successfully implemented new

management

strategies for company, resulting in higher

efficiency and

increased revenue

October, 2009- July, 2010

Bath and Body Works LMTD. Brands

212 City Circle

Peachtree City, GA 30269-3120

678-***-**** (Carla Kent )

SALES ASSOCIATE

Responsibilities included:

* Providing excellent customer service

* Maintaining Store appearance

* Facilitating Product Flow

* Executing Key Merchandising

* Reaching Sales Goals

* Gathering Client information for marketing

October, 2008 - July, 2009

Southern Arizona Family Services

308 S. Williams Blvd.

Tucson, Arizona 85710

520-***-**** (Leah Di Cerenzo)

CAREGIVER

Responsibilities included:

* Providing quality, certified care to disabled

and elderly citizens.

* Instituting creative solutions to individual

challenges

faced by clients.

* Maintaining consistent attendance and punctuality

on

a self-tasked basis.

* Maintaining active and open lines of communication

between clients, guardians and employer.

February, 2008 - October, 2008

Paperchase, Gifts and Stationary Company.

5870 E Broadway Blvd.

Tucson, Arizona 85710

520-***-**** (Colleen O'conner-Schupe)

STORE 392 SUPERVISOR

Responsibilities included:

* Inventory processing

* Merchandising

* Customer Service

* Supervising employees

* Sales

Key achievements

* Maintained store sales position within top five of

three state

region.

* Achieved number one in sales for most recent

promotional

event I participated

in

* Created merchandising displays photographed and

used by

company as example of exemplary product placement.

2002 - 2008 Borders Books and Music.

5870 E Broadway Blvd

Tucson, Arizona 85710

520-***-**** (Paul Katona)

BOOKSELLER

Responsibilities included:

* Customer Service

* Operation of cash register/cash

handling/credit/debit

processing

* Answering telephones

* Placing special orders for customer

* Relaying promotions and specials

Key achievements

* Number one in store for e-mail collection

* Awarded employee of the month for outstanding

customer

Service

* Top half percentile for driving Borders Rewards membership

As well, time was served as the Local Author

Liaison:

Responsibilities included:

* Handling local author requests

* Scheduling signing events

* Procurement of local titles

Key achievements:

* Setting up several successful events in which both

author and store saw profit.

* Created long-lasting, and satisfying local

contacts.

2000-2001 Rincon Realty and Investment Co.

4703 N 1st Ave

Tucson, AZ 85718

520-***-**** (Diane Arico)

Responsibilities included:

* Clerical/administrative duties in regards to HOA's

* Answering phones

* Mail Processing

* Typing letters and notices

* Creating Forms

* Creating flyers/announcements

* Packaging coupons/dues

* Filing

Key Achievements:

* Typing an average of 82 wpm.

* Maintaining low hold time for phone customers

* Consistently recording complete and accurate message

information.

* Accomplishing routine filing in an above timely manner.

Education

* Tucson High School Graduate 3.8 GPA

Achievements:

Baccalaureate speaker

Extensive involvement in school clubs and organizations

Including:

Drama

Choir

Mock Trial

Poetry Club

Publishing Club

* Pima Community College [2yrs] 4.0 GPA

* University of Arizona [1yr] 3.7 GPA

Skills

Proficient with computers and all MS office programs.

Proficient in Mac operations and software.

HTML Programming/Web design

Experienced on several different types of retail cash

registers/credit/debit machines and POS systems.

Proficient with phones/fax/copier; all basic office equipment.

10 years of CSR experience

2 years of Management experience

There are several highlights to my career in customer service, property

management, public relations and sales, which I would be more than happy to

discuss upon an interview.

206 Kentwood Dr.

Cell

Phone: 928-***-****

Peachtree City, GA 30269

Home:

928-***-****

E-mail: abgy9s@r.postjobfree.com

Email: abgy9s@r.postjobfree.com

Contact this candidate