Sales Manager

Amanda Allen

** ********** ***** ******* ****, VA 23608 Phone: 757-***-**** ************@*****.***

EXPERIENCED EXECUTIVE ASSISTANT

Strong background in spreadsheets, accounting, front desk reception, data analysis, and customer service. Self-starter with

much discipline and pride in work. Developed several trust and investment services instruction manuals. Trained co-

workers to use accounting and financial software systems such as Word, Excel, Publisher, Photoshop, Lotus, Access,

PowerPoint, PeopleSoft, Outlook Express, CICS, AM Trust, Morningstar, Microsoft Outlook, TOTAL, and TrustMark. Adept

at hardware and software installation, troubleshooting, and maintenance. Very precise, organized, and analytical. October

2007 - Tested at staffing agencies: Typing > 90wpm, 10-key > 12,000 kph, advanced level on both Word and Excel.

Professional Experience

betty eastman, lcsw and associates, inc. – poquoson, va 2008-2011

Office Manager/Marketing Specialist

Key Results:

Handled all medical billing and follow-up on billing questions

Created brochures, flyers, and forms for use in marketing efforts

Maintained current authorizations for patients

Balanced treasury reports for related professional organization’s committee meetings

Managed all aspects of correspondence between customers and business, and outreach to referrals for new business

High level of confidentiality and trust

multiple locations/part time positions - tx 2006-2007

Preschool Teacher/Substitute Teacher

Key Results:

Regular positions in two locations and substitute teacher for another while starting back to college and preparing to

move to Virginia

Locations: St. Andrew’s Academy, Fellowship Bible Church, and Clear Lake Church of Christ, Houston, Texas

Coordinated, planned, and taught educational, musical, and physical education classes for preschool-age children

Average of two days a week at each location

certified temporary services – houston, tx 2006-2006

Benefits Administrator

Key Results:

Managed medical, dental, vision, and supplemental insurance for employees

Responsible for balancing payroll deductions and billing from insurance providers

Created brochures, presentations, and forms related to insurance benefits

In charge of unemployment claim reporting and chargeback tracking

Completed all assignments well ahead of schedule

university of Houston clear lake – houston, tx 2006-2006

Financial Aid Specialist

Key Results:

Assisted students with initial application for federal financial aid programs

Answered questions relating to federal guidelines and university policies

Advised students of eligibility and procedures

Worked with students on verification worksheets and various issues with their federal financial aid forms

first tennessee bank – memphis, tn 1994-2005

Financial Specialist

Key Results:

Promoted to five separate positions over the span of twelve years within First Tennessee Bank

Managed sales databases and reports that tracked trust business nationwide as Trust Sales Specialist

Managed fraud detection system in the Bankcard Security Department as Fraud Detection Manager

Constructed proposal, presentations, and enrollment materials for Employee Benefit Trust Sales as Sales Assistant

Beta tested new Investment Services Departmental computer system; then developed, authored, and published

training manuals (including manuals for manager use)

Integrated reconciliation reports detailing all discrepancies between systems, balanced and reconciled trades for

Employee Benefits Trust Plans

From 2000-2005 performed duties as Trust Sales Specialist from an out of state home office

Education

san jacinto college, 2011

Currently pursuing degree in Criminal Justice

Houston, Texas

3.83 GPA

executrain, 1992-1999

Access, Excel, Word, Outlook, PowerPoint Intermediate Courses

Memphis, Tennessee

musicians institute, 1993

Hollywood, California

Vocal Program

murray state university, 1991

Murray, Kentucky

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