Manager Case
Resume:
Kimberly Smith
St. Charles, MO 63301
Education: Lindenwood University St. Charles, MO
Masters of Arts in Professional Counseling 2011
Columbia College Columbia, MO
Bachelors of Arts in Psychology 2007
Dean's list 2005-2007. Graduated Cum Laude.
Columbia College Columbia, MO
Associates of General Studies 2005
Skills: Excellent communication skills, strong organizational, administrative and
record keeping skills. Experienced in computer data base entry, Microsoft
Word, and PowerPoint. Ability to function as either a team leader or team
player. High standard of ethics and commitment to a job well done.
Experience: MERS/Goodwill St. Louis, MO
Case Manager November 2009 to Present
• Interviewing clients to determine strengths, vocational goals, and barriers to
employment
• Conducting new client orientations and preparing orientation paperwork
• Maintaining confidential and accurate records for a caseload of 75-100
clients
• Developing, reviewing, and revising employment plans with clients as goals
change
• Assisting clients with job readiness activities, such as resume development,
interviewing skills, and job etiquette
• Searching employment resources and providing clients with job leads
based on interests and qualifications
• Referring clients to community resources/agencies to resolve barriers to
employment
• Performing retention services and resolving conflicts that may arise during
employment
Places for People/Community Alternatives St.Louis, MO
Group Co-Facilitator January 2011 to Present
• Fully implement all aspects of the Incredible Years
curriculum
• Co-facilitate weekly group sessions with parents
• Develop collaborative relationships with parents
attending group
• Assist parents with problem solving as it relates to
effective parenting and addressing barriers to using
effective parenting practices
• Maintain weekly contact with participants including
phone contact and home visits for purposes of
engagement, retention, and support of parents
• Maintain records of client participation and progress
for reporting purposes
• Assist parents with overcoming barriers to attending
program using all resources and methods available
• Provide crisis intervention and linkage to
community-based services as needed
Pathways Community Behavioral Healthcare, Inc. Lebanon, MO
Case Manager July 2007 to March 2008
• Designed and implemented those services required to facilitate a
chronically and / or persistently mentally ill individual's immediate and
continued community adjustment.
• Assisted in the assessment and documentation of client eligibility.
• Taught clients life skills.
• Advocated for clients regarding medical, housing, and legal concerns.
• Coordinated delivery of mental health services with services provided by
other agencies.
• Provided individualized guidance and support.
• Prepared and revised specific individualized treatment plans.
• Monitored client progress in organized treatment plans.
• Provided individual assistance to clients in accessing public services on an
as needed basis.
Waynesville R-VI School District Waynesville, MO
Substitute Teacher January 2006 to May 2007
• Organized classroom activities and maintained classroom control and
discipline.
• Implemented lesson plans and motivated students towards appropriated
goals and objectives.
Department of Defense Ft. Leonard Wood, MO
Human Resource Assistant September 2005 to December 2005
Temporary Position
• Served as a military personnel clerk and performed a variety of counseling
and clerical tasks pertinent to the initiation, review, and verification of
personal data and records for enlisted personnel entering the service.
• Counseled soldiers in reference to life insurance and made determination
of eligibility for family member benefits.
• Researched a variety of regulations and directives to determine the proper
action for correction of forms.
• Extracted a wide variety of factual data from the enlistment contract,
medical records and other documents and posted to the soldier's personnel
qualification record.
• Compared date such as test scores and education level to verify new
soldier's eligibility for military occupational specialty on contract.
• Counseled soldiers and provided basic information (i.e. length of training,
pay and entitlements, promotion criteria, and a brief description of the
military occupational specialty for which the soldiers will be trained).
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