Manager Office

PAM JEADEMANN, CPC

**** ******** ***** ***** *******, GA 30040 314-***-**** ********@*****.***

C areer Summary

I am an experienced healthcare professional with a B.S in healthcare management. With my experience I have

proven the ability to organize a healthcare office and gain substantial respect from both physicians and staff. I have

the ability to work with very diverse clients and staff. As a manager I have shown outstanding skills in assessing

what is needed and able to recommend sensible solutions while effectively motivating staff. With my experience I

have shown that I am a dedicated and technically skilled business professional with a versatile administrative support

skill set developed through experience as an office manager, business office manager, and supervisor.

I excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line. Over the years I have acquired computer skills in the

MS Office Suite and other applications/systems. I am able to do all of this because I am a manager that gets

involved in all aspects of the office. I have at times worked in all areas of the office including: billing, medical

records, back office assistant, lab tech and front desk.

K ey Skills

Practice Management Report & Document Preparation Meeting & Event Planning

Staff Development & Training MS Office Suite Inventory Management

Policies & Procedures Manuals Accounts Payable/Receivable Expense Reduction

Credentialing/Licensing Quickbooks IT administration

OSHA/HIPPA Records Management Website administration

Coding Payroll Marketing

E xperience

LANIER FAMILY HEALTHCARE, Cumming, GA 09/2007 to 03/2011

P ractice M anager

• Responsible for coordinating all office functions and managing a team of 5 office staff and 1 physician.

• Increased revenue by using correct coding techniques.

• Developed and implemented coding and HIPPA compliance.

• Created and implemented efficiency by enhancing workflow/process improvements that made it possible to

accommodate increasing responsibilities necessitated by staff reductions.

• Decreased office expenditures by at least 25% by implementing needed controls on supplies and

standardizing ordering procedures. Enrolled office in a GPO which also resulted in a large reduction in

supply expenses.

• Successfully evaluated, selected and implemented new EMR/PM system improving office efficiency.

• Saved thousands of dollars by organizing lab so that it was CLIA compliant and able to operate as it should

for a Moderately Complex certified lab.

• Organized office so the staff can be more efficient and effective when tending to patient needs.

• Saved thousands of dollars by administering computer system and company website.

PAM JEADEMANN, CPC

5140 Coventry Creek Drive Cumming, GA 30040 314-***-**** ********@*****.***

Paul V. Spiegl, M.D., Sandy Springs, GA 06/2007 to 08/2007

B usiness Office Manager

• Served as manager of the business office with key responsibilities including: staff management, billing office

administration, and coding compliance.

• Quickly became a trusted manager to the practice administrator and office staff by maintaining a positive

attitude and producing high-quality results.

BJC MEDICAL GROUP, St. Louis, MO 2006-2007

Office Manager

• Responsible for coordinating all office functions and managing a team of 20 office staff, 5 physicians, and 2

nurse practitioners.

• Successful implementation of EMR/PM system.

• Reduced expenses by having staff trained and able to cross cover for other employees.

METROPOLITAN UROLOGICAL SPECIALIST, St. Louis, MO 2004-2006

P atient Accounting Manager

• Responsible for managing all aspects of the business office and front desk for 9 offices.

• Completed merger of 4 practices’ billing offices.

• Credentialed all physicians and pathology lab under newly created corporation with hospitals, insurance

companies and state licensing.

• Positive cash flow in the first 30 days.

• Successfully trained all staff on the PM system.

• Saved thousands of dollars by switching to a new electronic clearing house that was more efficient.

• Reduced expenses by setting up system with bank to get electronic image for checks to reduce the need for

paper storage.

HSI 1999-2004

B illing Supervisor, 2002-2004

B illing Representative, 1999-2002

MEDAPHIS, St. Louis, MO 1997-1999

Account Manager

S pecialties: Oncology and Ophthalmology

PAM JEADEMANN, CPC

5140 Coventry Creek Drive Cumming, GA 30040 314-***-**** ********@*****.***

E ducation/Certification

LINDENWOOD UNIVERSITY, ST. CHARLES, MO 9/2006

B S -H ealthcare M anagement

Certified Professional Coder 3/2005

C ertification -renewed 3/2011

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