Customer Service Manager
Resume:
Reginald Adams
West Palm Beach Fl, 33417
*.*.*********@*******.***
OBJECTIVE
To obtain a position with a company or organization that will provide opportunity for a career and
advancement while enhancing my skills.
QUALIFICATIONS
Auto Cad 2002-2006, 2D, 3D and GIS
Operation System Microsoft Windows XP, Windows 7
Applications Word, Excel, PowerPoint, Outlook Explorer
Commercial/ Residential Drawing, As-Built Record Updates
Excellent Problem Solving and Communication Skills
EDUCATION
Degree Title Criminal Justice Anticipated Graduation: March, 2012
Colorado Technical University, Colorado Springs, CO
GPA: 3.49
2004 New England Tech College West Palm Beach, FL
AS Automotive Technology
GPA: 3.0
2002 Educational Complex High School, St.Criox USVI
GPA 3.2
Academic Diploma
Certified Technician
EXPERIENCE
Job Title: Claim Specialist 2010-2011
Puro Clean West Palm Beach, FL
Water, Fire, Mold Remediation talking to homeowners and insurance adjusters.
Writing insurance estimates with Xatimate program.
Pack outs and Pack in
Warehouse Manager, Project Team lead
Maintenance of storage pods
In charge of inventory
Job Title: CAD Tech II 2006-2009
QC Data West Palm Beach, FL
Draft detailed drawings of the placement and replacement of power grid systems, such as
power lines, transformers, and database cleanup.
OH/UG primary records, OH/UG feeder records plan and profile records, vaults,
manholes, urd drawings.
Assisting team members by delivering on-time, high-quality drawing packages.
Worked on residential and commercial plans.
Job Title: Auto Tech II 2003-2009
Sear Auto Center West Palm Beach, FL
Customer Service
Trained new technicians, car repairs, handled customer complaints
Cashier, Stock
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