Customer Service Engineer

Artem Zhernokleyev

**** ******* ******, *** *****, CA 95673

916-***-****, *****.************@*****.***

Professional Profile

< Creative engineer with individual approach to problem solving

< Results-driven achiever with both academic and extracurricular

track record of effective problem solutions

< Flexible and adaptive individual with excellent communication

skills

< Motivated self-starter and hard worker, very enthusiastic

about his work

Education

____________

B.S., Mechanical and Aeronautical Engineering, EIT

University of California Davis, 2011, GPA 3.22

Education Abroad Program: University of Glasgow, UK, 2008

Experience__________________________________________________________________

_

Related Experience

< Extensive experience with mechanical measurements, data

collection, experiment setup, algorithm development and

professional writing of technical reports

< Member of the Formula SAE development team, experience

manufacturing suspension parts using milling, lathe and

various cutting machines

Preliminary Airplane Design

July 2011

< Developed a folding propeller, two seater and fully electric

airplane design

< The only design among competition to successfully meet FAR25

as well as LSA certification requirements

< Provided technical leadership in detailed design of tail

control systems and flight dynamics simulation using

MatLab/Simulink

< Presented results to an expert audience

Power Transmission Design Project

March 2011

< Developed unique gear system design for easy assembly and

maintenance

< Selected materials for the gears and shafts, as well as

bearing sizes to achieve 10000 hour operating life with

99.99% reliability

< Developed a detailed, fully functional SolidWorks model

Private Architectural Work

March 2011

< Designed and Developed architectural plans for a residential

house addition

< Created detailed architectural drawings and successfully

cooperated with building agency to met all building code

requirements and acquire building permit

Security Officer, Silicon Valley Security and Patrol, Sacramento, CA

2007 - 2009

< Provided professional customer service to IT vendors and

customers

< Cooperated with multiple agencies to effectively resolve all

security problems

Computer Proficiency ____________

< SolidWorks

< MSC/Nastran

< MatLab/Simulink

< AutoCAD

< CampG

< Microsoft Office

< LabView

< C/Unix

Languages

< Russian - fluency in reading, writing and listening comprehension.

< Latvian - reading, writing, listening comprehension.

Travel and Hobby

__________________

< Lived and Traveled in Baltic States and Russia

< Extensive Travel in Great Britain, Eastern Europe, Germany,

Switzerland, France

< Visited most of U.S. and many provinces in Canada

< Avid athlete with particular love for soccer

< Music enthusiast and committed pianist

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