Sales Quality Assurance

KIM LEAH QUINN

**** **** ****** #*** *******, FL 32835 Phone: 321-***-****

**.**********@*****.***

Highlights of Qualifications

Account Executive/Inside Sales Representative with over 10 years of cold calling experience.

Combines high level sales skill with a specialty in high tech software for various

applications. Core competencies include;

Managing targeted accounts

Excellent written and verbal communication skills

Develop short and long term strategic plans for customer and student acquisition, retention,

and conversion to achieve goals

Demonstrates management and leadership skills while performing multiple tasks

Lead generation inside multimillion and billion dollar companies

Exceptional public speaking and communications talent, ability to engage, excite, mentor

and motivate others through presentations and exchanges

Extensive knowledge of web based applications, ERP, CRM, Business Intelligence,

middleware, GIS, CDN, managed services, collocation, hosting, monitoring solutions, and

application development

Skilled strategist who transforms ideas into workable solutions and benchmarks

performance against key operational targets/goals

Professional Experience

REMINGTON COLLEGE ONLINE – Lake Mary, FL

Admissions Representative, 11/2009 to Present

Interviews and recommends online degree programs through both outbound cold calling and

inbound inquiries. Guides prospective students through the enrollment process. Guides and

assists students through all admissions activities. Stays actively involved with students through

the end of the first class.

Selected Accomplishments:

Consistently converted applications to enrollments

Led team in overall retention of students

Participated in the constant testing and upgrading of student information portal with the IT

team at RCO

Contributed to upgrading the Remington College Online “experience “presentation

EDMC ART INSTITUTE OF PITTSBURGH ONLINE – Phoenix, AZ

Assistant Director of Admissions, 8/2008 to 11/2009

Engaged and communicated with potential art students about the resources and benefits of

attending AI online. Assessed the skills and preferences of students and guided them through the

admissions process into the appropriate programs.

Selected Accomplishments:

Passed all certifications and assessments required by The Art Institute of Pittsburgh, which

included web design, graphic design, media arts and animation, photography, culinary arts,

advertising, and kitchen and bath design

Meets and exceeds quotas for applications, enrollments and starts

EC SUITE – Tempe, AZ

Corporate Account Manager, 6/2007 to 8/2008

Sold Content delivery network services, managed services, rack space, web hosting, network

monitoring and web design and development. Represented a unique suite of products and

services offered by EC suite and its strategic partners, including, Level 3, High winds, Limelight

Networks, Band Con, etc.

Selected Accomplishments:

Closed the first fortune 500 account for CDN services to a global greeting card company

with over a million unique visitors per month

Assumed a lead role in pitch team meetings due to strengths in presentation and negotiation

skills, and helped close major accounts ($500K to $1M+ initial contracts).

Utilized strong communications skills to cold-call, network and secure appointments to

make sales presentations. Identified key decision makers, performed client needs analysis

to determine requirements

TELEVERDE – Tempe, AZ

Account Executive, 09/2001 to 06/2007

Communicated and gathered information from C level and technical decision makers at Fortune

1000, 500, and 100 companies for sales, lead generation, and account penetration.

Top producer; consistently meets and exceeds corporate benchmarks for Sales productivity;

generated an average of over 20 k per month in revenue for multiple quarters.

Selected Accomplishments

Selected by Senior Management to lead several project teams for specialized products

which resulted in increased sales

Promoted to Campaign Specialist and Quality Assurance teams

Implemented and developed several training modules and led training teams

Led aggressive business development and promotions activity to drive high volume sales

for key clients, Microsoft, Sybase, Oracle, and Information Builders

Technology

Software: SalesForce.com, Pivotal, Seibel, Campusvue, PACE, Goldmine,

SharePoint, MS Office, PeopleSoft

Education

CHICAGO STATE UNIVERSITY

Associate of Science, Liberal Arts 5/1987

ASHFORD UNIVERSITY

Bachelors of Science, Communications 6/2012

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