Sales Customer Service

Carole O'Kelley

** ********* *** ********, ** ***64 Phone: 770-***-**** E-mail:

*************@*****.***

OBJECTIVE

To secure a position with a well established organization with a stable

environment that will lead to a lasting relationship in the field of

accounting.

COMPETENCES

. Courteous, professional and service-oriented.

. Proven success in accounts receivables, payable and collections.

. Able to respond to changing priorities with high levels of multi-

tasking capability.

. Strong organizational, written and verbal communication skills.

. Self motivated with proven ability to display sound leadership yet

work well in team environments.

. Proficient in Microsoft Office, Peachtree Accounting, Quickbooks,

Peoplesoft, Quattro and KB World.

WORK HISTORY

EXCHANGE CONCESSIONS LLC-FRESHENS January 2011-

Present

Position: Accounting for DFW-Corporate owned Stores/Start up position

. Break down packages weekly when received from all stores, entered

all payables reconciling accounts then selected invoices for payment

to vendors.

. Compiled all sales, deposits, credit card and discounts to be entered

into Quickbooks.

. Tracked hours worked by employees in all stores over two week period.

Maintained employee information then entered payroll bi-weekly into

ADP.

. Reported Sales to DFW weekly for determination of rent based on sales

for each store.

. Monthly reporting for Sales and Use tax.

. Billed vouchers received to multiple airlines, then applied payments

and made deposits.

. Recorded Journal Entries of food transfers between stores.

. Prepare P & L Reports with detail for each store and make adjustments

if needed.

CLEAR CHANNEL OUTDOOR

Position: Billing Specialist

2009-2010

. Input sales contracts after review making sure terms are entered

accurately and timely.

. Verify campaign information in the charting module to confirm

agreement to billing, generate invoices, research for credit/rebills,

account reconciliation, process credit cards and assist in month end

close procedures.

. Responsible for accurately billing for all products and services

provided using billing guidelines.

. Perform various projects for the sales department or other

miscellaneous projects delegated by managers.

. Record and track customer payments using internal system.

.

CLEAR CHANNEL OUTDOOR

Position: Accounts Receivable/Collection Specialist

2005-2009

. Closely manage customer collections issues and progress of resolutions

to meet monthly targets.

. Collect outstanding accounts receivable dollars through assertive,

professional, telephone contact with customers.

. Monitor and collect past due balances, maintaining a follow up system

with notes, in accordance with goal established.

. Provide actionable past due reporting, identifying next actions to

drive working capital results.

. Create new customers in Peoplesoft after all forms from sales and DNBi

credit information approved.

THE PRINTING HOUSE

Position: Administrative Manager

1998-2005

. Accurately perform billing, credit, collection, and customer service

related activities supporting the company's business operations.

. Initiated pre-payment for job orders prior to shipping.

. Daily invoiced and posted payments in Peachtree, handled all shipping

via UPS Online, shared proofreading as well as pricing and write up of

orders.

LIFE GROCERY

Position: Accounts Payable/Receivables

1997-1998

O'KELLEY TRANSPORTATION INC.

Position: Office Manager

1992-1997

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