Stephen S. Rice
Winter Park, Florida 32789
Phone: 407-***-****
Email: ************@*****.***
Work Experience:
January 2008 August 2009 Courtyard/Residence Inn Aberdeen, MD Director of Sales
Responsible for room sales, catering Sales and marketing for first combined Courtyard/ Residence Inn by Marriott hotels. Achieved
excellent STAR report in REVPAR and ADR in the only upscale hotel in a predominately leisure/government market. Exceeded 2008
budgeted revenue for both new hotels in a declining economy with no signage and limited marketing.
July 2006 December 2007 Radisson Resort Orlando Celebration Senior Sales Manager
Responsible for solicitation and management of preferred accounts, national association and corporate group accounts. Also solicitation
and management of citywide room blocks. Achieved 118% of goal for the last 6 months of 2006 and first 6 months of 2007.
April 2000 –July 2006 Radisson Barcelo Hotel Orlando Senior Sales Manager
Responsible for solicitation and management of citywide room blocks, new corporate group, corporate transient & consortia accounts.
Assumed role of DOS when DOS was out of office working 'task force' for other Crestline hotels. Proudly affiliated with hotel’s achievement
of the 2001 & 2002 Radisson "President’s Award" & Crestline Hotel's "Sales Team of the Year 2004" award. Booked over 1.7 million in
2004, 20% over revenue goal. Booked over 1.9 million in 2005, 115% of goal. Achieved over 1 million dollars in booked revenue in the
first 6 months of 2006. Also managed by Crestline Hotels.
December 1998 March 2000 Hilton Orlando/Altamonte Springs Corporate Sales Manager
Solicitation and management of new corporate groups accounts as well as the solicitation and management of the IBT and local preferred
accounts. Advised senior management on market strategies, as impacted by new supply. Proudly affiliated with hotel’s achievement of
Hilton’s 1999 "Award for Best Continuous Improvement." Exceeded 1999 goal by 110%
November 1992 – December 1998 Holiday Inn Florida Collection Regional Sales Manager
Responsible for corporate group and preferred account budget of $800,000 in 6 Central Florida properties consisting of 2,500 guestrooms,
featuring 50,000 square feet of convention space. Properties were: HI International Drive Resort, HI Cocoa Beach Resort, HI Tampa Bush
Gardens Resort, HI Select Orlando Airport, HI WDW Maingate and HI Lee Road. Implemented effective sales and marketing strategies to
maximize revenues for market segment. Exceeded 1996/1997 personal goal by 20%.
Education:
2009 Marriott Sales Edge Training (Extended Stay)
2008 Master Connection’s Mastering Peak Performance
2005 Master Connection's Mastering Effective Presentations
2004 Master Connection's Mastering Hotel Sales Strategies
2003 Master Connection's Mastering Hotel Sales Productivity
1999 Hilton’s Individual Business Travel Workshop
1996 Holiday Inn Worldwide Sales School
Software Systems/Reports Proficiency
Hotelligence, RFP Express, Lanyon, MS Word, MS Excel, MS Outlook, Delphi, SalesPro & STAR report.
Associations:
Meeting Professionals International, Greater Orlando Area Chapter – President 2005/2007 . Hosted the MPI 2007 Southeast Educational
Conference with record breaking attendance. Active Member – 2000 2011.
References:
Crestline Hotels & Resorts Ms. Pam Garcia Regional Director of Revenue Management (Marriott Brands) 757-***-****
Crestline Hotels & Resorts Mr. Ron Loman Director of Field Sales 571-***-****
Orlando / Orange County CVB Ms. Vicki Keliher Senior National Sales Executive 407 363 560
Summary:
I am a highly motivated and dedicated hospitality sales professional. I enjoy being a part of an enthusiastic team in a dynamic environment.