Medical Assistant Manager

Keisha L Mack

**** ****** ****

Westerville, Ohio 43081

614-***-**** (Cell)

419-***-**** (Home)

*********@*****.***(Email)

Licensed Practical Nurse, Nurse Case Manager

Summary of Qualifications

. Excellent clinical and nursing skills with thorough knowledge of all

aspects

of nursing including critical procedures, operation/recovery,

medication management, patient assessment, and pain management

. Unique combinations of medical/clinical/nursing knowledge and

administrative

abilities

. Skilled in coordinating with doctors for efficient patient management

. Ability to utilize patient management skills to ensure "Quality of

Life" and increased patient satisfaction

. Caring professional with solid work ethic

. Team player who is able to relate to people at any level

. Perform well in high-pressure, fast pace environments

. Strong patient advocate

. Privacy/HIPPA Guidelines

Professional Experience

Medical Placements Staffing @ Columbus Neighborhood Health Center Jan

2011-June 2011

LPN Case Manager

. Manage care of patient in the areas of OB/Gyn, Peds, IM, Family

Medicine

. Educate patients on HTN, DM

. Communication with physicians and other healthcare professionals

. Conducted vitals, phlebotomy, medication administration, assessments

Office of Ohio Health Plans Feb 2008-May 2011

Independent Provider Nurse

. Medical assessment of pediatric patient

. Billing to the state of Medicaid for service reimbursement

. Medication administration

. Communication with patient doctors, parents and Department of Jobs and

Family Services Case Manager

Nursefinders @ OSU Physicians Dec 2008-May 2009

LPN

. Electronic Medical Records (EPIC)

. Triage calls

. IV Echocardiogram Bubble Study

. Communication with physicians

. Patient Assessments, medication administration

Keisha L Mack

4948 Strand Road

Westerville, Ohio 43081

614-***-**** (Cell)

419-***-**** (Home)

*********@*****.***(Email)

Licensed Practical Nurse, Nurse Case Manager

Everest Institute Nov 2009-Sept 2010

Medical Assistant Instructor

. Teach adult student's professionalism

. Teaching students Medical Manager

. ICD-9 and CPT-4 billing and coding

. Teaching students phlebotomy, injections, vitals, charting, medication

administration

. Supervised all clinical skills for 30-40 students in 8 hour shift

. Responded to medical emergencies on school campus

. Teaching CPR to certify students

. Teaching account payable/receivable, insurance verification, per-

certification

Zimam Home Health Care April 2008-Oct 2008

Patient Service Supervisor/ LPN

. Interviewing and hiring potential employees

. BCI and FBI background checks

. Supervision and training of new employees

. Payroll, Billing, Policy and Procedures (writing and enforcing)

. Clinical Supervisor over Passport/Senior Options

. Conducting orientation, filling out new hire paperwork

. Opening new cases, maintaining cases, QA, chart audits

. Provided nursing care to clients: administered meds, assessments

. Communication with physician

Maxim Home Health Care Oct 2008-Company does not have one listed

LPN

. Assessment of pediatric patients

. Patient Care

. Communication with RN supervisors, parents and physicians

Kaplan Higher Education Sept 2006-Oct 2007

Medical Assistant Instructor

. Teach adult student's professionalism

. Teaching students Medical Manager

. ICD-9 and CPT-4 billing and coding

. Teaching students phlebotomy, injections, vitals, charting, medication

administration

. Teaching account payable/receivable, insurance verification, pre-

certification

Keisha L Mack

4948 Strand Road

Westerville, Ohio 43081

614-***-**** (Cell)

419-***-**** (Home)

*********@*****.***(Email)

Licensed Practical Nurse, Nurse Case Manager

HealthPro @ OSU Medical Center Oct 2005-Sept 2006

Medical Assistant/Phlebotomist

. Patient care, vitals

. Phlebotomy

. Assisted RN with Chemo patients

Medical Placement Staffing @ OSU Student Health Center Oct 2005-Sept

2006

Medical Assistant/Phlebotomist

. Patient care

. Vitals

. Phlebotomy

. Calling in medications

. Administer injections, medication, eye and ear irrigation's and

enemas, dress/bandage wounds, and incisions,

America's Urgent Care Nov 2004-Sept 2005

Medical Assistant/Patient Relation Specialist

. Patient Care

. Vitals, Phlebotomy

. Performed patient "call backs"

. Urgent Care Billing

. Trained to submit Worker's Compensation and INS immigration paperwork

. Administer injections, medication, eye and ear irrigation's and

enemas, dress/bandage wounds, and incisions, start and monitor IV

. Teaching account payable/receivable

. Insurance verification

Education

Registered Nurse Program Current Excelsior College (online)

LPN Diploma 9/07 Columbus Schools of Practical Nursing

Medical Assistant Diploma 6/04 Technology Education

College

ICD-9 & CPT Certificate 2000 North Central

State College

Contact this candidate