Customer Service Sales

Sarah Lewis

*** ***** **** ****** *** Jose, CA **112

408-***-**** *****.*****@****.***

.

Education:

B.S. Advertising- San Jose State University, expected December 2011

Minor Psychology- San Jose State University, expected December 2011

College Activities:

Orientation Assistant, Office of Academic Advising and Retention

Services, San Jose State University

Orientation and Transition Team, Oct. 2010-Present

. Representative of San Jose State University for new students and

parents.

. Work closely with Office of Academic Advising preparing materials for

incoming frosh and transfer students.

. Accountable for answering questions, addressing specific concerns and

providing a positive first experience at the university.

. Transfer Orientation Staff

Freshmen Orientation Leader, San Jose State University

Orientation and Transition Team, Nov. 2009-Aug. 2010

. Representative of San Jose State University for new students and

parents.

. Accountable for answering questions, addressing specific concerns and

providing a positive first experience at the university.

. Volunteered at all Transfer Student Orientations and Admitted Spartan

Day.

Strategic Planning Intern, San Jose State University

Office of Fraternity and Sorority Life, April 2009-Jan. 2010

. Charged with assisting in the creation of a strategic plan for the

fraternity and sorority community.

. Focused on image portion of plan, including a full marketing

program.

Presenter, San Jose State University

Student Organizations and Leadership Conference, Sept. 2009

. Accountable for hosting workshop on membership recruitment and

retention

Facilitator, San Jose State University

Office of Fraternity and Sorority Life, April 2009-Nov, 2009

. Worked with Fraternity and Sorority Life assisting with the conference

hosted for new members of Greek-lettered organizations.

. Prepared session and presented on topics of hazing, image, and ethical

development

Student Organization Experience:

National Panhellenic Conference, San Jose State University

San Jose State Panhellenic Council, Dec. 2008-Present

Attendee, American Fraternal Leadership and Values Conference, April 2010

Attendee, PRIDE Greek Leadership Retreat, January 2010

President, Dec. 2009-Dec. 2010

Attendee, Western Region Greek Leadership Conference, April 2009

Attendee, PRIDE Greek Leadership Retreat, January 2009

Vice President of Membership Recruitment and Retention, Dec. 2008-Dec.

2009

Delta Zeta Sorority, San Jose State University

Gamma Lambda Chapter, Sept. 2007-Present

President, May 2011-Present

Vice President of Recruitment, Dec. 2010- April 2011

The LAMP Magazine National Collegiate Representative, March 2010- Present

Ritual Chairman, Jan. 2010-Aug. 2010

Head of Nominations/Elections, Oct. 2009-Dec. 2009

Attendee, Norma Minch Andresik Leadership Conference, July 2009

Philanthropy Chairman, Dec. 2008-Dec. 2009

Panhellenic Expansion Committee Chapter Representative, Aug. 2008-Dec.

2008

Social and Events Chairman, July 2008-Dec. 2008

Panhellenic By Law Review Committee Chapter Representative, May 2008-

Sept. 2008

Recruitment Invitation Committee, Jan. 2008-Sept. 2008

Chapter By Law Review Committee Class Caucus Delegate, Oct. 2008-Nov.

2008

Panhellenic Delegate, March 2008-July 2008

Fundraising Chairman, Dec. 2007-July 2008

Other Experience:

Intern, Association of Fraternal Leadership and Values, Costa Mesa, CA

Western Fraternal Leadership and National Cultural Greek Leadership

Conference, April 2011

. Assisted with conference logistics, provided customer service to

attendees and introduced professional speakers.

ACPA National Conference, Boston, MA

Next Generation Conference for Undergraduates, March 2010

. Attended conference focused on Student Affairs and Higher Education.

Work Experience:

Student Assistant, San Jose State University

Fraternity and Sorority Life, Office of Student Involvement, Aug. 2010-

Present

. Responsible for organizing, filing and processing necessary paperwork

to maintain a functioning infrastructure.

. Assist in program planning, research best practices, and hosting

leadership development programs.

Sales Associate, Nordstrom Valley Fair

Junior's (BP.) and Men's Shoes Departments, June 2006-Jan. 2009

. Responsible for achieving daily and bi-monthly sales goals. Provided

exceptional customer service for internal and external customers.

Assisted with new employee training.

. Provided excellent customer service as part of teams of cashiers and

sales associates. Trained and mentored new employees.

Awards:

Outstanding Student Organization Member, Student Organization and

Leadership Recognition Banquet, April 2010

Most Inspirational Sister, Delta Zeta Sorority, April 2010

A.S. 55, San Jose State University, 2010- recognition for being one of

top 55 leaders on the SJSU campus

Andee Nieto Award, Delta Zeta Sorority, November 2009- dedication to

past, present and future of Delta Zeta at San Jose State University

Stewardship Award, Office of Fraternity Life, November 2010

Hitachi Data Systems Scholarship, 2008-present -recognition of

outstanding leadership and community service, 5 selected out of over 50

applicants

Duff Thrasher Memorial Youth Scholarship, 2007-recognition of outstanding

leadership and community service

Campbell Country Women's Club Scholarship, 2007- recognition of

outstanding leadership and community service

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